At a Glance
- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a trusted name in foreign exchange with a friendly team.
- Benefits: Enjoy flexible shifts, 25 days holiday, monthly bonuses, and career development opportunities.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact by helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27360 - 36480 £ per year.
Location: Swansea
Hours: 18 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temp, Part Time 12 months Maternity cover
A job where you can grow, connect, and make a real impact.
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
About Travelex:
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Swansea employer: Travelex Central Services
At Asda Travel Money, located in Swansea, we offer a vibrant work environment where you can thrive as a Retail Sales Assistant. With a strong focus on employee wellbeing, flexible shifts, and opportunities for career development, we empower our team to deliver exceptional customer service while enjoying a supportive and inclusive culture. Join us to make a meaningful impact in the community and grow your skills in a rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver fantastic service right from the start.
✨Tip Number 3
Be prepared for role-play scenarios! During the online interview, you might be asked to demonstrate how you’d handle a customer query. Practising these scenarios can help you feel more confident and make a great impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role.
We think you need these skills to ace Retail Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself:Let your personality shine through in your application! We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’re excited about this opportunity.
Tailor Your Application:Make sure to tailor your application to the specific role of Travel Service Partner. Mention how your skills and experiences align with what we’re looking for, especially around building relationships and achieving sales targets.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on Asda Travel Money and Travelex. Understand their services and how they help customers with travel money needs. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your People Skills
As a Retail Sales Assistant, communication is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you actively listened to customers and resolved their issues—this will highlight your ability to connect with people.
✨Be Ready for Role-Play
Expect a practical exercise during the interview, like a currency conversion task. Practise this beforehand so you can demonstrate your skills under pressure. It’s all about showing you can handle real-life scenarios effectively.
✨Embrace Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you’ve worked well in teams before. Share stories that showcase your positive attitude and willingness to support colleagues, as this aligns perfectly with what they’re looking for.
