At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a leader in customer service and travel solutions.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive monthly bonuses.
- Other info: Access to career development opportunities and wellbeing support.
- Why this job: Make a real impact while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
The predicted salary is between 28000 - 30000 £ per year.
Location: Sheffield Savile
Hours per week: 16
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting training into action and offering expert advice on our products and services.
- Processing foreign exchange transactions and online orders accurately in a fast‑paced environment so customers leave happy.
- Working together as a team to drive performance, deliver excellence and celebrate success.
- Following company processes and paying attention to detail to ensure everything stays on track.
What we’re looking for:
- A great communicator with a passion for great customer service.
- An active listener who understands customer needs and creates a fantastic experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings at preferential corporate rates.
- Wellbeing support: programme to help with physical, mental, and financial wellness.
- Flexible shifts – patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata).
- Monthly bonus – earn extra when you hit your targets.
- Pension plan – with Scottish Widows.
- Career development – access to training, learning pathways, and internal opportunities to grow.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.
Tesco Travel Money Advisor in Sheffield employer: Travelex Central Services
At Tesco Travel Money, located in Sheffield Savile, we offer a vibrant work culture that prioritises customer service and employee growth. With flexible shifts, comprehensive wellbeing support, and opportunities for career development, our team members are empowered to make a real impact while enjoying a rewarding work-life balance. Join us to be part of a supportive environment where your contributions are celebrated and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you overcame them together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Tesco Travel Money team.
We think you need these skills to ace Tesco Travel Money Advisor in Sheffield
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to understand customer needs.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and express your passion for helping others. This will help us see how you’d fit into our team culture at Tesco Travel Money.
Tailor Your Application:Make sure to tailor your application to the role of Travel Money Advisor. Mention your understanding of foreign exchange transactions and any relevant experience you have. This shows us that you’re serious about the position and have done your homework!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the information you need about the role. Plus, it helps us keep track of your application better. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Since the role is all about delivering fantastic customer service, brush up on key customer service principles. Think about how you can demonstrate your ability to build relationships and understand customer needs during the interview.
✨Showcase Your Team Spirit
This job requires a real team player, so be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you collaborated to achieve a common goal or celebrated success together.
✨Prepare for Role-Play Scenarios
You might be asked to handle a mock customer interaction. Practise how you would welcome a customer and address their travel money needs. This will help you feel more confident and show that you can put training into action.
✨Emphasise Your Positive Attitude
A can-do attitude is essential for this role. Be prepared to discuss challenges you've faced and how you approached them positively. This will demonstrate your resilience and willingness to make a difference each day.
