At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Salford employer: Travelex Central Services
At Tesco Travel Money, located in Salford, we offer a vibrant work environment where you can thrive as a Travel Money Advisor. With a strong emphasis on employee growth, our team enjoys flexible shifts, comprehensive wellbeing support, and opportunities for career development, all while delivering exceptional customer service. Join us to be part of a supportive team that celebrates success and makes a real impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for the currency conversion exercise! Brush up on your maths skills and practice some quick conversions. This will not only help you feel more confident but also show that you're ready to hit the ground running.
✨Tip Number 4
Don’t forget to ask questions! When you meet the Bureau Manager, have a few thoughtful questions ready about the team dynamics or growth opportunities. This shows you're keen to learn and grow with us at Tesco Travel Money.
We think you need these skills to ace Tesco Travel Money Advisor in Salford
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for travel and how you connect with people, as this will help us see if you're a great fit for our friendly team.
Tailor Your Application:Take a moment to read the job description carefully and tailor your application accordingly. Mention specific skills or experiences that align with what we’re looking for, like being a great communicator or a real team player.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just click 'Apply' and start your journey with us!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss their products confidently will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you actively listened to customers and resolved their issues, as this is key for the role.
✨Practice Makes Perfect
Run through a mock interview with a friend or family member. Focus on common questions like 'How do you handle difficult customers?' This will help you articulate your thoughts clearly during the actual interview.
✨Be a Team Player
Prepare to discuss how you work within a team. Share examples of how you've collaborated with others to achieve goals, as teamwork is essential in this role at Tesco Travel Money.
