At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a friendly team in Portsmouth.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive bonuses.
- Other info: Access to career development and wellbeing support.
- Why this job: Make a real impact while building your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 £ per year.
Location: Portsmouth North Harbour
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
Responsibilities
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
Qualifications
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and creates a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
Benefits
- Optional benefits available – including access to private medical, dental, and critical illness insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: discounts across retail, travel, and lifestyle.
- Flexible shifts: patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan: with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Portsmouth employer: Travelex Central Services
At Tesco Travel Money, located in Portsmouth North Harbour, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With a focus on exceptional customer service, our team enjoys flexible shifts, comprehensive wellbeing support, and numerous career development opportunities, making it an ideal place for those looking to grow and make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked well in teams before. Highlight any challenges you've faced together and how you celebrated successes as a group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our amazing team at Tesco Travel Money. Let’s get you started on this exciting journey!
We think you need these skills to ace Tesco Travel Money Advisor in Portsmouth
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself:Don't be afraid to let your personality shine through in your application. We’re looking for someone with a positive, can-do attitude, so show us who you are and why you’d be a great fit for our team!
Tailor Your Application:Make sure to tailor your application to the Travel Money Advisor role. Use keywords from the job description and relate your experiences to the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company there!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Travel Money Products
Get to know the different travel money products and services Tesco offers. Understanding foreign exchange transactions and how they work will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Team Spirit
This role is all about teamwork, so be prepared to discuss how you’ve collaborated with others in the past. Share stories that demonstrate your positive attitude and willingness to support your colleagues in achieving shared goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
