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For Companies At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, and access great discounts.
- Why this job: Make a real impact while growing your skills in a friendly team.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career development and a supportive work environment.
The predicted salary is between 11 - 16 £ per hour.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to detail to ensure everything stays on track.
What we're looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we're looking for.
- Online interview – You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it's a good fit, we'll offer you the role and support you through onboarding.
About Travelex: We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Milton Keynes employer: Travelex Central Services
Contact Detail:
Travelex Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 3
Be prepared for the online interview! Make sure you have a quiet space, good lighting, and a reliable internet connection. Dress smartly and be ready to engage with the interviewer—show them your positive, can-do attitude!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Tesco Travel Money Advisor in Milton Keynes
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past!
Be Yourself: Don't be afraid to let your personality shine through in your application. We love a positive, can-do attitude, so show us who you are and why you'd be a great fit for our team!
Tailor Your Application: Make sure to tailor your application to the Travel Money Advisor role. Mention specific skills or experiences that relate to the job description, like working in a fast-paced environment or processing transactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss how you can help customers with their travel money needs will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about fantastic customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your communication skills and positive attitude.
✨Practice Makes Perfect
Try doing a mock interview with a friend or family member. Focus on common questions like how you handle difficult customers or work in a team. This will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.
