At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Enjoy competitive pay, flexible shifts, and a monthly bonus for hitting targets.
- Other info: Access to wellness programmes and career development opportunities await you.
- Why this job: Make a difference daily while building relationships and enhancing customer experiences.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 £ per year.
Location: Mansfield Jubilee
Hours: 37.5 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
What the job involves
- Welcoming customers, building relationships, and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment, processing foreign exchange transactions and online orders accurately so customers leave happy.
- Working together as a team, driving performance, delivering excellence, and celebrating success together.
- Following company processes and paying attention to detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
- Optional benefits available – access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings offered at preferential corporate rates.
- Well‑being support programmes to help with physical, mental, and financial wellness.
- Flexible shifts with overtime available to suit different lifestyles.
- 25 days holiday plus bank holidays (pro‑rated).
- Monthly bonus when targets are achieved.
- Pension plan with Scottish Widows.
- Career development opportunities with training, learning pathways, and internal growth.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Mansfield employer: Travelex Central Services
As a Tesco Travel Money Advisor in Mansfield Jubilee, you will be part of a dynamic team that prioritises exceptional customer service and personal growth. With flexible shifts, a supportive work culture, and numerous benefits including private medical insurance and career development opportunities, Tesco is committed to fostering an inclusive environment where every employee can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Mansfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you overcame them together.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Tesco Travel Money Advisor in Mansfield
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past, so share specific examples that showcase your skills!
Be a Team Player:We love team players! In your application, mention any experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work. It’s all about showing us you can thrive in a team environment.
Attention to Detail is Key:Since accuracy is crucial in processing transactions, make sure to demonstrate your attention to detail in your application. Whether it’s through your writing style or by mentioning relevant experiences, we want to know you can keep everything on track!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and respond to customer needs.
✨Familiarise Yourself with Travel Money Products
Get to know the different travel money products Tesco offers. Understanding foreign exchange transactions and online orders will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Team Spirit
Since teamwork is key in this role, prepare to discuss how you've collaborated with others in past jobs. Share stories that demonstrate your positive attitude and willingness to support your colleagues to achieve common goals.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and teamwork. The more you practice, the more comfortable you'll feel during the actual interview!
