At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a friendly team dedicated to fantastic customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks like discounts and bonuses.
- Other info: Flexible hours available, with opportunities for career development and wellbeing support.
- Why this job: Make a real impact while growing your skills and career in a supportive environment.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
The predicted salary is between 28000 - 35000 £ per year.
Location: Baguley. Hours: 12 per week. Pay: £13.50 per hour + monthly bonus. Contract: Permanent, Part Time.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships, and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence, and celebrating success together.
- Following company processes and paying attention to detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata) – with options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Manchester employer: Travelex Central Services
At Tesco Travel Money, located in Baguley, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, competitive pay, and a strong emphasis on employee growth through training and development opportunities, we ensure that our team members feel valued and supported. Join us to make a meaningful impact while enjoying benefits like private medical insurance, wellness programmes, and a monthly bonus for your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Manchester
✨Tip Number 1
Get to know Tesco and Travelex! Research their values and customer service approach. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their mission.
✨Tip Number 2
Practice your communication skills! As a Travel Money Advisor, you'll need to connect with customers. Role-play with friends or family to nail down how to actively listen and respond to customer needs effectively.
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've worked well in a team before. We want to see that you're not just a lone wolf but someone who thrives in a collaborative environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fantastic team at Tesco Travel Money.
We think you need these skills to ace Tesco Travel Money Advisor in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand what we’re about at Tesco Travel Money and how they can contribute to our team.
Be Yourself:We’re looking for genuine people who are passionate about helping others. Let your personality shine through in your application. Share your enthusiasm for the role and why you think you’d be a great fit for our friendly team!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, make sure you understand Tesco Travel Money's services and how they operate. Familiarise yourself with common travel money products and current exchange rates. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to connect with customers and meet their needs.
✨Be a Team Player
Since teamwork is crucial in this role, be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your positive attitude and willingness to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
