At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer with a commitment to customer service and teamwork.
- Benefits: Earn £13.50 per hour plus bonuses, flexible shifts, and 25 days holiday.
- Other info: Enjoy career development opportunities and a supportive, diverse workplace.
- Why this job: Make a difference daily while building relationships and enhancing customer experiences.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 30000 £ per year.
Location: Sutton Cheam | Hours: 16 per week | Pay: £13.50 per hour + monthly bonus + location allowance | Contract: Permanent, Part Time
What the job involves:
- Welcoming customers, building relationships, and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment to process foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team to drive performance, deliver excellence, and celebrate success.
- Following company processes and paying attention to detail to ensure everything stays on track.
What we’re looking for:
- A great communicator with a passion for great customer service.
- Someone who actively listens to understand customer needs and creates a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who is ready to learn, grow, and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: discounts across retail, travel, and lifestyle.
- Flexible shifts: patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rated).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in London employer: Travelex Central Services
As a Tesco Travel Money Advisor, you will thrive in a supportive and dynamic work environment that prioritises exceptional customer service and teamwork. With flexible shifts, generous holiday allowances, and a range of wellbeing benefits, including private medical insurance and wellness programmes, Tesco is committed to fostering employee growth and satisfaction. Join us in Sutton Cheam, where your contributions are celebrated, and you can develop your career while making a meaningful impact on our customers' travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you helped your team succeed together.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Tesco Travel Money Advisor in London
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples that showcase your ability to actively listen and understand customer needs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention how your skills align with what we’re looking for, like being a great communicator and a positive team player.
Be Detail-Oriented:Since the role involves processing transactions accurately, it’s important to demonstrate your attention to detail. Mention any experiences where you’ve had to follow processes closely or manage tasks in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Travel Money Advisor. Familiarise yourself with foreign exchange processes and Tesco's products. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've built relationships with customers in the past. Think of specific situations where you went above and beyond to meet a customer's needs – this will demonstrate your passion for great service.
✨Team Spirit Matters
Tesco values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or tackled challenges together. This will highlight your ability to contribute positively to the team environment.
✨Stay Positive and Engaged
During the interview, maintain a positive attitude and show enthusiasm for the role. Employers love candidates who are eager to learn and grow. Ask thoughtful questions about the company culture and opportunities for development to show that you're serious about making a difference.
