At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a leader in customer service and travel solutions.
- Benefits: Enjoy flexible shifts, private medical insurance, and a monthly bonus for hitting targets.
- Other info: Access to career development and a supportive team environment.
- Why this job: Make a real impact while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for delivering fantastic customer experiences.
The predicted salary is between 28000 - 35000 £ per year.
Location: Leicester – Beaumont Leys
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, part‑time
A job where you can grow, connect, and make a real impact at Tesco Travel Money, in partnership with Travelex. We pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence.
Responsibilities
- Welcoming customers, building relationships, and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
Qualifications
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
Benefits
- Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Flexible shifts: patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Leicester employer: Travelex Central Services
At Tesco Travel Money, located in Leicester's Beaumont Leys, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With a strong emphasis on customer service, our team enjoys flexible shifts, comprehensive benefits including private medical insurance, and ample opportunities for career development. Join us to make a meaningful impact while enjoying a supportive environment that celebrates success and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Leicester
✨Tip Number 1
Get to know Tesco and Travelex inside out! Research their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer with their travel money needs. Role-play with a friend or family member to get comfortable with the conversation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and maybe even a referral to help you land that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tesco Travel Money team!
We think you need these skills to ace Tesco Travel Money Advisor in Leicester
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for a Travel Money Advisor role.
Be Personable and Engaging:Use a friendly tone in your application. We’re looking for someone who can connect with customers easily, so let your personality shine through in your writing. A warm approach can really make you stand out!
Tailor Your Application:Make sure to tailor your application to the specific role at Tesco Travel Money. Mention how your skills align with the responsibilities listed in the job description, like processing transactions accurately and working as part of a team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, make sure you understand Tesco Travel Money's services and products. Familiarise yourself with foreign exchange processes and be ready to discuss how you can help customers with their travel money needs.
✨Show Off Your People Skills
As a Travel Money Advisor, customer service is key. Prepare examples of how you've successfully built relationships with customers in the past. Think about times when you actively listened to someone’s needs and provided a fantastic experience.
✨Team Spirit Matters
This role requires teamwork, so be ready to talk about your experiences working in a team. Share how you’ve contributed to team success and how you celebrate achievements together. Highlight your positive attitude and willingness to learn from others.
✨Attention to Detail is Key
In a fast-paced environment, accuracy is crucial. Be prepared to discuss how you ensure attention to detail in your work. You might want to share specific examples where your careful approach made a difference in customer satisfaction or operational efficiency.
