At a Glance
- Tasks: Help customers with their travel money needs and deliver outstanding service.
- Company: Join Tesco, a leading retailer known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible shifts, and great holiday allowance.
- Other info: Opportunities for career growth and a positive team environment.
- Why this job: Make a difference in customers' travel experiences while developing your skills.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 £ per year.
At Tesco Travel Money, in partnership with Travelex, you will support customers with their travel money needs in one of our bureaus, delivering outstanding service and building relationships with each customer.
Responsibilities
- Welcome customers and build relationships, delivering fantastic customer service
- Understand what matters most to each customer and help them with their travel money needs
- Apply training and offer expert advice on our products and services
- Process foreign exchange transactions and online orders accurately in a fast‑paced environment
- Work with the team to drive performance, deliver excellence and celebrate success together
- Follow company processes and maintain attention to detail to keep everything on track
Qualifications
- A great communicator with a passion for customer service
- Active listening skills to understand customer needs and create a fantastic experience
- Positive, can‑do attitude, willing to tackle challenges and make a difference each day
- Team player, eager to learn, grow and develop within the team
Benefits
- Access to private medical, dental, and critical illness insurance (subject to availability)
- Well‑being support programmes for physical, mental, and financial wellness
- Flexible shift patterns to suit different lifestyles (overtime available)
- 25 days holiday plus bank holidays (pro‑rata)
- Monthly bonus for achieving targets
- Pension plan with Scottish Widows
- Career development opportunities through training and learning pathways
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.
Tesco Travel Money Advisor in Inverness employer: Travelex Central Services
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values customer service and teamwork. As a Travel Money Advisor in Inverness, you'll enjoy flexible shift patterns, comprehensive benefits including private medical insurance, and numerous opportunities for career development, all while working in a dynamic environment that celebrates success and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! This job requires working closely with others, so be prepared to discuss how you’ve collaborated with teammates in the past. Highlight any successes you've had as part of a team to demonstrate your ability to contribute positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, you’ll get the latest updates on your application status!
We think you need these skills to ace Tesco Travel Money Advisor in Inverness
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Travel Money Advisor. Mention how your skills align with our needs, especially around understanding customer requirements and processing transactions.
Be Positive and Enthusiastic:We love a positive attitude! Make sure your application reflects your can-do spirit and willingness to tackle challenges. Let us know how you’ve made a difference in previous roles and how you plan to do the same with us.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, make sure you understand Tesco's travel money services and how they work with Travelex. Familiarise yourself with common foreign exchange terms and processes so you can confidently discuss them during your chat.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your passion for providing fantastic experiences.
✨Be a Team Player
Since teamwork is key in this role, be ready to share instances where you've successfully collaborated with others. Highlight your eagerness to learn and grow within a team, as this aligns perfectly with what they're looking for.
✨Stay Positive and Engaged
Approach the interview with a positive, can-do attitude. Show enthusiasm for the role and the company, and be prepared to tackle any challenges they might throw your way. A great attitude can set you apart from other candidates!
