At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer known for its fantastic customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Flexible hours, career development opportunities, and a supportive team await you.
- Why this job: Make a difference daily while building relationships and celebrating team success.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 30000 £ per year.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
Benefits:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Holyhead employer: Travelex Central Services
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and personal growth. As a Travel Money Advisor in Holyhead, you'll enjoy flexible shifts, a competitive salary with monthly bonuses, and access to comprehensive wellbeing programmes, all while contributing to a positive customer experience in a dynamic environment. Join us to develop your skills and advance your career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Holyhead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you overcame them together.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Tesco Travel Money Advisor in Holyhead
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their fit for the role.
Be Positive and Enthusiastic:Let your personality shine through! We’re looking for someone with a positive, can-do attitude. Share your passion for helping customers and how you approach challenges with a smile.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Foreign Exchange
Since you'll be dealing with travel money, it’s a good idea to understand the basics of foreign exchange. Research common currencies and any recent trends. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Show Off Your Team Spirit
This role is all about teamwork, so come prepared to discuss how you’ve collaborated with others in the past. Think of examples where you helped drive performance or celebrated success as part of a team. It’ll demonstrate that you’re a great fit for their culture.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have a chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For example, ask about training opportunities or how they celebrate team successes. This shows you’re keen to grow and contribute.
