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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27360 - 36480 £ per year.
Location: High Wycombe
Hours: 24 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
About Travelex:
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in High Wycombe employer: Travelex Central Services
Contact Detail:
Travelex Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle different customer needs. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to share your experiences! Prepare examples from your past jobs or situations where you’ve delivered great service or worked as part of a team. This will show that you’re a perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant in High Wycombe
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for the Travel Service Partner role.
Be Yourself: Let your personality shine through in your application! We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’re excited about this opportunity.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing, like 'team player' and 'fantastic customer service', to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Travel Money Products
Get to know the types of travel money products offered by Asda Travel Money and Travelex. Understanding foreign exchange transactions and how they work will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Team Spirit
As a Travel Service Partner, teamwork is key. Prepare to discuss how you've collaborated with others in past roles. Share stories that demonstrate your positive attitude and willingness to support your colleagues in achieving team goals.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and handling difficult customers. Practising your responses can help you articulate your thoughts clearly. Remember, it’s all about showcasing your passion for customer service and your readiness to learn and grow.