At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive monthly bonuses.
- Other info: Enjoy 25 days holiday, career development opportunities, and wellbeing support.
- Why this job: Make a difference daily while building relationships and enhancing customer experiences.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 30000 £ per year.
Location: Ystrad Mynach
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑ratio): With options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Hengoed employer: Travelex Central Services
At Tesco Travel Money, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and personal growth. Our Ystrad Mynach location provides flexible shifts and a range of benefits, including private medical insurance and career development opportunities, ensuring that our employees can thrive both personally and professionally while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Hengoed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers with their travel money needs. Role-play with a friend or family member to get comfortable with answering questions and providing solutions.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlight your positive attitude and willingness to support your colleagues, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the first step towards joining our amazing team.
We think you need these skills to ace Tesco Travel Money Advisor in Hengoed
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your passion for travel and how you can help customers with their travel money needs.
Be Positive and Enthusiastic:We love a positive attitude! Make sure your application reflects your can-do spirit and willingness to tackle challenges. Let us know how you’ve made a difference in previous roles.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board as part of our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, make sure you understand Tesco's travel money services inside out. Familiarise yourself with the different currencies, exchange rates, and any current promotions. This will show your passion for the role and help you answer questions confidently.
✨Show Off Your People Skills
As a Travel Money Advisor, customer service is key. Prepare examples of how you've successfully dealt with customers in the past. Think about times when you went above and beyond to meet their needs or resolved a tricky situation. This will demonstrate your ability to build relationships and deliver fantastic service.
✨Team Spirit Matters
Tesco values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or helped a teammate out. Highlighting your team player attitude will resonate well with the interviewers.
✨Stay Positive and Engaged
During the interview, maintain a positive attitude and show enthusiasm for the role. Listen actively to the interviewer’s questions and respond thoughtfully. A can-do attitude will not only impress them but also reflect the kind of energy they want in their team.
