At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Enjoy career growth opportunities and a supportive team culture.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 30000 £ per year.
Hours per week: 0
Salary: £13.50 per hour + Monthly Bonus
Contract: Fixed, part time - Zero hour
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Glossop employer: Travelex Central Services
Contact Detail:
Travelex Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Glossop
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out as a great communicator.
✨Tip Number 3
Be ready to showcase your teamwork! Since this role is all about working together, think of times when you’ve collaborated successfully with others. Highlighting your ability to be a team player will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Tesco Travel Money Advisor in Glossop
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to understand customer needs.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention how your skills align with what we’re looking for, especially your passion for delivering fantastic customer service.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your positive attitude and willingness to learn, as these traits are key to being a great team player at Tesco Travel Money.
Apply Through Our Website: For the best chance of success, make sure you apply through our website. This way, your application goes directly to us, and we can review it quickly. Plus, it shows you're serious about joining our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Understanding foreign exchange basics and being able to discuss them will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
Since this role is all about fantastic customer service, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your communication skills and ability to listen actively to their needs.
✨Practice Makes Perfect
Get comfortable with the currency conversion exercise mentioned in the application process. Practising this beforehand will not only boost your confidence but also demonstrate your attention to detail and ability to work under pressure.
✨Be a Team Player
Emphasise your teamwork experience during the interview. Share stories that showcase your collaborative spirit and how you’ve contributed to team success, as this role thrives on working together to deliver excellent service.