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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50/hour, enjoy flexible shifts, and access great discounts.
- Other info: Enjoy career development opportunities and a positive team culture.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 36000 £ per year.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Dunfermline employer: Travelex Central Services
Contact Detail:
Travelex Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Dunfermline
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview!
✨Tip Number 3
Show off your teamwork spirit! Tesco Travel Money thrives on collaboration, so be prepared to discuss how you've worked effectively in teams before. Highlight any challenges you faced and how you helped your team succeed together.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Tesco Travel Money Advisor in Dunfermline
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share those stories!
Be Yourself: We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your positive attitude and passion for helping others—it's what we value most.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Use keywords from the description to show us that you understand what we're looking for in a Travel Money Advisor.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your passion for helping others and your ability to create fantastic customer experiences.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of customers, which is crucial for the role.
✨Emphasise Teamwork
Since this role involves working as part of a team, be ready to discuss your experiences collaborating with others. Highlight how you contribute to a positive team environment and celebrate successes together. This will align with Tesco Travel Money's focus on teamwork and performance.