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For Companies At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great discounts.
- Other info: Enjoy career development opportunities and a positive team culture.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 £ per year.
Hours per week: 12
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Dumfries employer: Travelex Central Services
Contact Detail:
Travelex Central Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Dumfries
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you overcame them together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Tesco Travel Money.
We think you need these skills to ace Tesco Travel Money Advisor in Dumfries
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention why you're excited about working with Tesco and Travelex, and how your skills align with what we’re looking for.
Be Positive and Enthusiastic: We love a positive attitude! In your written application, let your enthusiasm shine through. Talk about your passion for helping others and how you approach challenges with a can-do mindset. This will help us see that you’re a great fit for our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, it shows us that you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the process. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you actively listened to customers' needs and went the extra mile to ensure their satisfaction. This is key for a role focused on building relationships.
✨Practice Makes Perfect
Since there's a currency conversion exercise in the online interview, practice some basic conversions beforehand. Use online tools or apps to get comfortable with the numbers. This will help you feel more confident and prepared during the interview.
✨Be a Team Player
During the interview, highlight your ability to work well in a team. Share stories that demonstrate your collaborative spirit and how you celebrate successes with colleagues. This aligns perfectly with the role's emphasis on teamwork and driving performance together.