At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer known for its inclusive culture and customer focus.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access health and wellness support.
- Other info: Opportunities for career development and a supportive team environment.
- Why this job: Make a difference daily while building relationships and celebrating team success.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
The predicted salary is between 27000 - 30000 £ per year.
Responsibilities:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Using training to offer expert advice on our products and services.
- Processing foreign exchange transactions and online orders accurately in a fast‑paced environment.
- Working together as a team to drive performance, deliver excellence and celebrate success.
- Following company processes and paying attention to detail to ensure everything stays on track.
Qualifications:
- A great communicator with a passion for excellent customer service.
- Someone who actively listens to understand customer needs and creates a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who is ready to learn, grow and develop as part of our amazing team.
Benefits:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: programmes to help with physical, mental, and financial wellness.
- Flexible shifts: patterns to suit different lifestyles, with overtime available.
- 25 days holiday plus bank holidays (pro‑rata).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities to grow.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.
Locations
Tesco Travel Money Advisor in Derry, Londonderry employer: Travelex Central Services
As a Tesco Travel Money Advisor in Londonderry Lisnagelvin, you will be part of a dynamic team that prioritises exceptional customer service and personal growth. With flexible shifts, a competitive salary, and a range of benefits including private medical insurance and career development opportunities, Tesco fosters a supportive and inclusive work culture where every employee can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Derry, Londonderry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about building relationships and delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare to discuss how you've collaborated with others in previous roles. Tesco values team players, so sharing stories about how you’ve contributed to a team’s success can really make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Derry, Londonderry
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Tesco Travel Money Advisor role. Mention how your skills align with the responsibilities listed in the job description.
Be Positive and Enthusiastic:We love a positive attitude! Make sure your application reflects your can-do spirit and willingness to tackle challenges. Let us know why you're excited about this opportunity and how you plan to make a difference.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Travel Money Products
Get to know the different travel money products Tesco offers. Understanding foreign exchange transactions and online orders will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Team Spirit
Since teamwork is key in this role, prepare to discuss how you've collaborated with others in past jobs. Share stories that demonstrate your positive attitude and willingness to support your colleagues in achieving shared goals.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates success, which ties back to the job description.
