At a Glance
- Tasks: Welcome customers and provide expert advice on travel money needs.
- Company: Join Asda Travel Money, a friendly team dedicated to fantastic customer service.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Access to training, career development, and wellbeing support for a balanced lifestyle.
- Why this job: Make a difference in customers' journeys while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
The predicted salary is between 28000 - 30000 £ per year.
Location: Cardiff | Hours: 16 per week | Pay: £13.50 per hour + monthly bonus | Contract: Temp Part Time 12 month Mat cover
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Responsibilities- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently working towards achieving and exceeding team sales targets.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so customers leave happy.
- Working together as a team, driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to detail to keep everything on track.
- A great communicator with a passion for great customer service.
- Someone who actively listens to understand customer needs and creates a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player ready to learn, grow and develop as part of our amazing team.
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support – programmes to help with physical, mental, and financial wellness.
- Flexible shifts – variety of patterns to suit different lifestyles. Voluntary overtime often available during busy seasons.
- 25 days holiday + bank holidays (pro‑rata).
- Monthly bonus: earn extra when you hit your targets.
- Pension plan with Scottish Widows.
- Career development: access to training, learning pathways, and internal opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Cardiff employer: Travelex Central Services
Asda Travel Money, in partnership with Travelex, is an excellent employer that prioritises a supportive and dynamic work environment in Cardiff. With flexible shifts, comprehensive wellbeing support, and a strong focus on employee development, we empower our Retail Sales Assistants to thrive while delivering exceptional customer service. Join us to be part of a friendly team where your contributions are celebrated, and you can grow your career in the travel money sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering fantastic service.
✨Tip Number 3
Show off your teamwork spirit! Be ready to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with the hiring managers who value a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Asda Travel Money.
We think you need these skills to ace Retail Sales Assistant in Cardiff
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for the Travel Service Partner role.
Be Personable and Engaging:Use a friendly tone in your application. We love candidates who can connect with people, so let your personality shine through! Share examples of how you’ve built relationships with customers or worked well in a team.
Tailor Your Application:Make sure to tailor your application to the job description. We’re looking for specific skills and experiences that match what we’ve outlined, so don’t be shy about showcasing how you fit the bill!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Show Off Your Team Spirit
As a Travel Service Partner, teamwork is key. Prepare to discuss how you’ve collaborated with others in past roles. Share stories that demonstrate your positive attitude and willingness to support your colleagues, as this will resonate well with the interviewers.
✨Familiarise Yourself with Travel Money Products
Do a bit of homework on the products and services offered by Asda Travel Money and Travelex. Understanding foreign exchange transactions and being able to discuss them confidently will show your enthusiasm for the role and your readiness to hit the ground running.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of examples where you’ve thrived under pressure. Be ready to explain how you manage multiple tasks while maintaining attention to detail, as this will be crucial for processing transactions accurately.
