At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a friendly team dedicated to fantastic customer service.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and access to wellness support.
- Other info: Flexible hours available, with opportunities for career development and team success.
- Why this job: Make a real impact while growing your skills and career in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 26000 - 28000 £ per year.
Location: Newport Harlech
Hours: 16 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast‑paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can‑do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro‑rata): With options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Caerleon employer: Travelex Central Services
At Tesco Travel Money, located in Newport Harlech, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, competitive pay, and a strong emphasis on employee growth through training and career development opportunities, we ensure that our team members feel valued and supported. Join us to make a meaningful impact while enjoying benefits like wellness support and monthly bonuses in a friendly, collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Caerleon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Tesco values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any challenges you faced and how you overcame them together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Tesco Travel Money family.
We think you need these skills to ace Tesco Travel Money Advisor in Caerleon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Travel Money Advisor role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Your Personality:We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know why you’re passionate about helping customers and how you can contribute to our friendly team at Tesco Travel Money.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to understanding your experiences and skills.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Travelex Central Services
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and respond to customer needs.
✨Familiarise Yourself with Travel Money Products
Get to know the different travel money products and services offered by Tesco and Travelex. Understanding foreign exchange transactions and online orders will show your enthusiasm for the role and help you answer questions confidently.
✨Show Off Your Team Spirit
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Be prepared to discuss how you contribute to a positive team environment and celebrate successes together.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest and helps you determine if it's the right fit for you.
