At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy career development opportunities and a supportive work environment.
- Why this job: Make a real impact while growing your skills in a friendly team.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27300 - 36400 £ per year.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Bathgate employer: Travelex Central Services
At Tesco Travel Money in Bathgate, we offer a vibrant work environment where you can thrive as a Travel Money Advisor. With a strong focus on employee wellbeing, flexible shifts, and opportunities for career development, we empower our team to deliver exceptional customer service while enjoying a supportive and inclusive culture. Join us to make a meaningful impact in the community and grow your skills in a rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Bathgate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Be yourself! During the bureau visit, let your personality shine through. Show your enthusiasm for the role and how you can contribute to the team. Remember, they’re looking for someone who fits in well with their friendly atmosphere.
✨Tip Number 4
Don’t forget to follow up! After your interview and bureau visit, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Bathgate
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We love candidates who can demonstrate their ability to connect with customers and provide fantastic service, just like we do at Tesco Travel Money.
Tailor Your Application:Take a moment to customise your application for the Travel Money Advisor role. Use keywords from the job description to show us you understand what we're looking for and how you fit into our team.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A positive, can-do attitude is exactly what we’re after, so show us what makes you unique.
Apply Through Our Website:Remember to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application process.
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss how you can help customers with their travel money needs will show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone out.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, showing that you can connect with customers' needs.
✨Team Spirit Matters
Since teamwork is key in this role, be ready to share experiences where you worked well in a team. Highlight your positive attitude and willingness to learn from others, as this will resonate well with the hiring team.
