At a Glance
- Tasks: Welcome customers and provide expert advice on travel money needs.
- Company: Join Travelex, a leading name in foreign exchange with a global presence.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy career development opportunities and a supportive team environment.
- Why this job: Make a difference daily while building relationships and exceeding sales targets.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 13.5 - 13.5 £ per hour.
Overview
Travel Service Partner – Asda Travel Money
Location: Wrexham
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
- What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting training into action and offering expert advice on products and services, converting interest into sales
- Consistently working towards achieving and exceeding team sales targets
- Processing foreign exchange transactions and online orders accurately in a fast-paced environment
- Working together as a team to drive performance, deliver excellence and celebrate success
- Following company processes and paying attention to detail to stay on track
- What we’re looking for
- A great communicator who has a passion for excellent customer service
- Active listening skills to understand customer needs and create a fantastic customer experience
- A positive, can-do attitude with a desire to make a difference each day
- A real team player who’s ready to learn, grow and develop as part of our amazing team
- What’s in it for you
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: programmes for physical, mental, and financial wellness
- Flexible shifts: a variety of flexible shift patterns to suit different lifestyles
- During busy seasons, voluntary overtime may be available
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: earn extra when you hit your targets
- Pension plan: with Scottish Widows
- Career development: access to training, learning pathways, and internal opportunities to grow
- What happens next
- Application review – our team will assess your experience and get in touch if it matches
- Online interview – meet the team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – meet the Bureau Manager, see the bureau in action, and ask questions
- Offer – if it’s a good fit, we’ll extend an offer and begin pre-employment checks (Criminal Conviction, Credit, and Sanctions) in line with compliance requirements
- About Travelex
We’re a leading name in foreign exchange with a global footprint.
Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.
At Asda Travel Money, we bring that expertise to local communities across the UK.
Inclusive and equal opportunity
We’re proud to be an inclusive employer.
Whoever you are, wherever you’re from, you’ll be welcomed here.
We are an equal opportunity employer and value diversity.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant in Wrexham employer: Travelex Central Services
Travelex is an exceptional employer that prioritises customer-centricity and innovation, making it a dynamic place for a Senior Digital Marketing Manager to thrive. With a flexible hybrid work model in vibrant locations like Peterborough and London, employees benefit from a collaborative culture that fosters professional growth and creativity. The company offers competitive remuneration, opportunities for career advancement, and the chance to be part of a leading brand in the foreign exchange industry, driving meaningful change in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Wrexham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Travelex Central Services, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Assistant in Wrexham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Travelex Central Services that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Travelex Central Services will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Travelex Central Services and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Travelex Central Services
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Travelex Central Services, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Travelex Central Services!
