At a Glance
- Tasks: Assist customers with travel money needs and provide tailored advice.
- Company: Join Travelex, a leader in travel money services.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Casual shifts offer flexibility to fit your lifestyle.
- Why this job: Be a travel money ambassador and help customers on their journeys.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Travelex Central Services is seeking a Customer Service Specialist to handle inbound calls, understand customer travel money needs, and tailor experiences accordingly. The role emphasizes accuracy with currency handling, excellent communication, and adherence to GDPR and regulatory standards.
You will support both customers and branches, acting as a travel money ambassador and offering guidance on Travelex products and services. Shifts are varied under a casual/zero hours pattern.
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Travel Money Concierge & Customer Advisor in Peterborough employer: Travelex Central Services
Travelex is an exceptional employer that prioritises customer-centricity and innovation, making it a dynamic place for a Senior Digital Marketing Manager to thrive. With a flexible hybrid work model in vibrant locations like Peterborough and London, employees benefit from a collaborative culture that fosters professional growth and creativity. The company offers competitive remuneration, opportunities for career advancement, and the chance to be part of a leading brand in the foreign exchange industry, driving meaningful change in the digital landscape.
