At a Glance
- Tasks: Help customers with their travel money needs and deliver outstanding service.
- Company: Join Tesco, a leading retailer known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible shifts, and great holiday allowance.
- Other info: Opportunities for career growth and a positive team environment.
- Why this job: Make a difference in customers' travel experiences while developing your skills.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 13.5 - 13.5 £ per hour.
At Tesco Travel Money, in partnership with Travelex, you will support customers with their travel money needs in one of our bureaus, delivering outstanding service and building relationships with each customer.
Responsibilities
- Welcome customers and build relationships, delivering fantastic customer service
- Understand what matters most to each customer and help them with their travel money needs
- Apply training and offer expert advice on our products and services
- Process foreign exchange transactions and online orders accurately in a fast‑paced environment
- Work with the team to drive performance, deliver excellence and celebrate success together
- Follow company processes and maintain attention to detail to keep everything on track
Qualifications
- A great communicator with a passion for customer service
- Active listening skills to understand customer needs and create a fantastic experience
- Positive, can‑do attitude, willing to tackle challenges and make a difference each day
- Team player, eager to learn, grow and develop within the team
Benefits
- Access to private medical, dental, and critical illness insurance (subject to availability)
- Well‑being support programmes for physical, mental, and financial wellness
- Flexible shift patterns to suit different lifestyles (overtime available)
- 25 days holiday plus bank holidays (pro‑rata)
- Monthly bonus for achieving targets
- Pension plan with Scottish Widows
- Career development opportunities through training and learning pathways
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.
Tesco Travel Money Advisor in Inverness employer: Travelex Central Services
Travelex is an exceptional employer that prioritises customer-centricity and innovation, making it a dynamic place for a Senior Digital Marketing Manager to thrive. With a flexible hybrid work model in vibrant locations like Peterborough and London, employees benefit from a collaborative culture that fosters professional growth and creativity. The company offers competitive remuneration, opportunities for career advancement, and the chance to be part of a leading brand in the foreign exchange industry, driving meaningful change in the digital landscape.
