Bureau Manager - Lead Travel Money & Customer Excellence

Bureau Manager - Lead Travel Money & Customer Excellence

Full-Time 24300 - 29700 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a busy bureau, ensuring top-notch customer service in foreign exchange.
  • Company: Travelex Central Services, a leader in travel money solutions.
  • Benefits: Flexible shifts and great career growth opportunities.
  • Other info: Fast-paced environment with a focus on training and compliance.
  • Why this job: Make a real difference in customer experiences while managing a dynamic team.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 24300 - 29700 Β£ per year.

Travelex Central Services seeks a Bureau Manager to lead a busy bureau, driving customer service excellence in foreign exchange and online orders.

You will manage a team, monitor KPIs, and maintain compliance while delivering accurate transactions in a fast-paced environment.

The role emphasizes training application of processes, ensuring a positive customer journey and proactive problem solving. flexible shifts and career growth opportunities are highlighted.

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Bureau Manager - Lead Travel Money & Customer Excellence employer: Travelex Central Services

Travelex is an exceptional employer that prioritises customer-centricity and innovation, making it a dynamic place for a Senior Digital Marketing Manager to thrive. With a flexible hybrid work model in vibrant locations like Peterborough and London, employees benefit from a collaborative culture that fosters professional growth and creativity. The company offers competitive remuneration, opportunities for career advancement, and the chance to be part of a leading brand in the foreign exchange industry, driving meaningful change in the digital landscape.

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Contact Details:

Travelex Central Services Recruitment Team

We think you need these skills to ace Bureau Manager - Lead Travel Money & Customer Excellence

Customer Service Excellence
Team Management
KPI Monitoring
Compliance Management
Transaction Accuracy
Process Training
Customer Journey Enhancement