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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, and access great perks like discounts and wellness support.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunities for career development and a supportive team culture.
The predicted salary is between 10 - 16 £ per hour.
Hours per week: 25.5
Salary: £13.00 per hour + Monthly Bonus
Contract: Part Time, Permanent
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we're looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you?
- Optional benefits available including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review: Our team will take a look and get in touch if your experience matches what we're looking for.
- Online interview: You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit: Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer: If it's a good fit, we'll offer you the role and support you through onboarding.
About Travelex: We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We're proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
Skills: Sales, Retail, Customer Service, Compliance, Foreign Exchange
Tesco Travel Money Advisor Northcott, Glengormley employer: Travelex Agency Services Limited
Contact Detail:
Travelex Agency Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor Northcott, Glengormley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview!
✨Tip Number 3
Be yourself! The team at Tesco Travel Money is looking for someone with a positive attitude and a can-do spirit. Don’t be afraid to let your personality shine through in your conversations – they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Tesco Travel Money Advisor Northcott, Glengormley
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for the Travel Money Advisor role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Yourself: Let your personality shine through in your application! We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’re excited about joining our team at Tesco Travel Money.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll be able to keep track of your application status directly. We can’t wait to hear from you!
How to prepare for a job interview at Travelex Agency Services Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the process. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you actively listened to customers' needs and went the extra mile to ensure their satisfaction. This is key for a role focused on building relationships.
✨Practice Makes Perfect
Since you'll be doing a currency conversion exercise during the online interview, practice this beforehand. Use online tools or apps to get comfortable with different currencies and rates. Being confident in this area will help you stand out.
✨Be a Team Player
During the interview, emphasise your ability to work well in a team. Share stories that highlight your collaborative spirit and how you've contributed to team success in previous roles. Tesco values teamwork, so showing that you're a great fit will be beneficial.