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- Tasks: Lead a team to deliver excellent customer service in a busy bureau.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Enjoy flexible shifts, competitive salary, and wellness support.
- Why this job: Make a real difference while growing your career in a dynamic environment.
- Qualifications: Passion for leadership, retail experience, and great communication skills.
- Other info: Access to training and career development opportunities.
The predicted salary is between 18996 - 23000 £ per year.
Location: Antrim Massereene
Hours: 30
Salary: £21,996 per annum
Contract: Fixed Term Contract till Nov 2026, Part Time
A job where you can grow, lead, and make a real difference. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you will lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What we are looking for:
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
What you will be doing:
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPIs and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to detail to ensure everything stays on track.
What’s in it for you?
- Optional benefits available including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review: Our Talent Acquisition team or Area Manager will take a look at your application.
- Online interview: You will meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit: Meet the Area Manager, see the bureau in action, and ask any questions you have.
- Offer: If it’s a good fit, we will offer you the role and begin our pre-employment checks.
About Travelex: We are a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we have helped millions of people access international money quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We are proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Skills: Cash Handling, People Management, Compliance, Sales
Bureau Manager Tesco Travel Money - Antrim (Mat cover) employer: Travelex Agency Services Limited
Contact Detail:
Travelex Agency Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bureau Manager Tesco Travel Money - Antrim (Mat cover)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Tesco Travel Money and Travelex. Understand their values, services, and what makes them tick. This way, you can show off your passion and how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your leadership style and how you’ve driven performance in past roles. Confidence is key, so let your personality shine!
✨Tip Number 3
Don’t forget to ask questions! When you meet the Area Manager, have a few thoughtful questions ready about the team dynamics or how success is measured. It shows you’re genuinely interested and ready to engage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Tesco Travel Money family. Let’s get you started on this exciting journey!
We think you need these skills to ace Bureau Manager Tesco Travel Money - Antrim (Mat cover)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive atmosphere.
Be Detail-Oriented: Pay close attention to the details in your application. Highlight your experience with compliance and performance metrics, as these are key to ensuring our Bureau runs smoothly and meets all standards.
Tailor Your Application: Make sure to tailor your application to the Bureau Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you started on your journey with Tesco Travel Money.
How to prepare for a job interview at Travelex Agency Services Limited
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to the Bureau Manager role. Be ready to discuss how you've driven revenue and performance in previous positions. This shows you understand the business side of things and can contribute to targets.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or resolved conflicts. Being a passionate people leader is crucial for this role, so demonstrate how you bring out the best in others.
✨Customer Service is Key
Since delivering fantastic customer service is at the heart of Tesco Travel Money, come prepared with stories that showcase your commitment to customer satisfaction. Discuss how you've handled challenging situations and turned them into positive experiences.
✨Be Ready for Practical Exercises
Expect to complete a short currency conversion exercise during the online interview. Brush up on your foreign exchange knowledge and practice some quick calculations. This will help you feel confident and show that you're ready to hit the ground running.