Senior Development Underwriter – FI

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

What Is the Opportunity? Our Financial Institutions team is looking for a Senior Underwriter to join them in the London office. In this role you will be pivotal in driving business growth through strategic relationship building and new business development. You will be responsible for underwriting predominantly new business, leveraging your underwriting authority to make impactful decisions. This role offers the perfect blend of underwriting expertise and sales acumen, as you’ll collaborate closely with regional and product colleagues alongside internal and external business partners to attract fresh opportunities, retain valued customers, and explore innovative business ventures. You’ll take direct ownership of broker development and management, positioning yourself as the local market expert while serving as a role model and mentor to other team members.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Underwrite and assess risk for products and accounts from assigned brokers.
• Make appropriate decisions within own underwriting authority in addition to considered, intelligent, and complete recommendations to regional or product underwriting leadership.
• Consistent with TICL underwriting principles underwrite more complex accounts and risks and consider different approaches toward risks to maximise profitability (e.g., pricing, retention, endorsements, limits, indemnity, security).
• Make prompt, sound decisions within underwriting authority and based on appropriate underwriting information.
• Negotiate terms and conditions consistent with regional or product underwriting requirements and standards within submission timeframe.
• Understand and execute product segment strategies to produce budgeted results.
• Continuously manage book of business (maintain quality of business required by regional or product underwriting strategy).
• Accountable for accurate underwriting documentation and information in account management systems and adherence to documentation standards.
• Embrace required working practices with allocated Underwriting Account Management resource in order to deliver appropriate and timely underwriting service on your accounts at all times.
• Establish and maintain collaborative relationships with colleagues in Head Office, Risk Control, Claims, Actuarial, and as needed, any other parts of the organisation.
• In exercising own underwriting authority, assure that policies and accounts are effectively underwritten, handled and documented in compliance with company and regulatory standards and requirements.
• Develop and leverage broker/client relationships through a high level of visibility and using a disciplined sales management approach (e.g., planning and follow‑up for broker and prospective customer visits/meetings) in support of business objectives.
• Effectively develop and execute sales plans for assigned brokers in conjunction with the regional sales leadership as appropriate.
• Create and achieve sales plans that identify and capture new business opportunities and effectively cross sell TICL products.
• Act as a responsible business partner with assigned brokers and clients, managing interests of TICL.
• Seek out and maintain collaborative relationships with colleagues in other business units and regions to foster business development.
• Actively participate/lead regularly scheduled regional and product underwriting and/or sales meetings with your team.
• Demonstrate superior customer service standards (consistency, quick response, knowledge of products).
• Work with others to help achieve underwriting, sales and production goals and understand and work towards strategic objectives.
• Customer interaction focusing on meeting customer expectations for response time and knowledge of products and business.
• Work strategically and tactically with brokers to ensure they have an appropriate level of understanding.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• University degree and/or Chartered Insurance Institute (CII) Advanced Certification or Diploma.
• General knowledge of industry business operations and work methods, critical business issues and financial drivers that affect the Line of Business.
• General knowledge of the local insurance marketplace and effectively uses that knowledge to the Company’s advantage; continuously seeks out local market insight.
• Continuously seeks out market insight and uses acquired knowledge to assist less experienced employees.
• Intermediate: Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives.
• Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd’s Market to make decisions.
• Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making.
• Utilizes understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business.
• Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority.
• Makes sound quoting and pricing decisions that are in the Company’s best interests.

What is a Must Have?

• Previous experience of underwriting in management liability/professional indemnity/financial institutions.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.