Travelers is seeking a market-facing specialist in customer insights and experience design to drive data-informed decisions. You will analyse customer behaviour, map journeys, and deliver actionable recommendations to marketing, product, and sales teams.
The role requires strong data skills, design thinking, and the ability to collaborate across a large organisation to improve customer experiences and business outcomes.
Senior Manager, Customer Insights & Experience employer: Travelers Companies, Inc.
At Travelers, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong commitment to employee well-being, we offer comprehensive benefits including private medical insurance, generous holiday entitlement, and a wellness programme designed to support your personal and professional growth. Join us in our London office, where you can make a meaningful impact while enjoying the flexibility of a hybrid work arrangement.
