At a Glance
- Tasks: Lead strategic risk control initiatives and develop high-performing teams.
- Company: Join a leading insurance company committed to diversity and innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous learning.
- Why this job: Make a real impact in risk management while developing your leadership skills.
- Qualifications: Proven leadership experience and deep understanding of commercial insurance.
The predicted salary is between 80000 - 100000 £ per year.
Strategic Leadership & Change Delivery
- Own and operationalise the Target Operating Model (TOM) for UK/Ireland RC, including resourcing requirements, role clarity, and performance expectations.
- Translate the Europe BI business plan into actionable RC strategies that drive new business conversion, improved risk selection, loss reduction, customer retention.
- Lead strategic projects which strengthen the RC value proposition.
- Work collaboratively with Europe Underwriting Leaders to implement and refine survey guidelines and trigger processes, ensuring RC capability is embedded early in underwriting workflow.
- Champion data capability development in partnership with enterprise or centralised resources, translating best practices to a UK context and ensuring RC-relevant insights drive decision-making.
Talent Development & High-Performing Teams
- Attract, recruit, and retain top RC talent in a competitive market; develop clear career paths in both technical expert and leadership roles.
- Manage staff performance through regular documented 1:1s, annual and half-yearly reviews, and continuous feedback.
- Provide mentoring, coaching, and educational support to develop and maintain skill/knowledge levels required for organisational success.
- Design and deliver a structured capability development programme to continually upskill Risk Control staff, ensuring the team can provide expert, market-leading risk control services to clients and brokers.
- Coordinate training programmes aligned to general, specialist or regional initiatives and identified capability gaps.
Regulatory & Governance
- Ensure Risk Control operations are compliant with all Travelers policies, procedures, and controls, including audit requirements.
- Perform other duties as assigned.
Leadership Experience: demonstrated success in leading and managing teams, including in a matrix environment with geographically dispersed staff.
Business Insurance Acumen: Deep understanding of commercial insurance, underwriting processes, risk evaluation criteria, and insurance financials.
Strategic Thinking & Change Leadership: Demonstrated ability to use leadership transitions as strategic inflection points; experience translating organisational strategy into operational delivery.
Data-Driven Decision-Making: Comfort interpreting and using data insights, analytics, and performance metrics to optimise operations and inform strategy.
Talent Development: Track record of building high-performing teams, identifying talent gaps, and creating development pathways in specialised technical domains.
Customer-Centric Mindset: Experience positioning risk control as a value-add service to brokers and underwriters; proven ability to improve customer acquisition and retention outcomes.
Excellent Communication Skills: Strong written and verbal communication skills; ability to communicate effectively at all organisational levels and manage stakeholder expectations.
Organisational & Planning Skills: Ability to prioritise, adapt, and execute in a matrixed, fast-moving environment.
Credibility with Stakeholders: Ability to establish credibility quickly with diverse stakeholders including underwriters, business partners, external brokers, and regulators.
Collaborative Approach: Comfort working across functions and geographies to drive outcomes.
Resilience & Decisiveness: Proven ability to address performance issues and manage change effectively.
Professional Designations: Chartered Insurance Institute, Institute of Occupational Safety and Health, Institute of Risk Management or Institute of Fire Engineers or equivalent recognised credentials.
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and core business systems.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Head of Risk Control in London employer: Travelers Canada
At Travelers, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to talent development ensures that employees have clear career paths and access to continuous learning opportunities, all while working in a supportive environment that values diversity and inclusion. Located in the UK/Ireland, our team enjoys a competitive benefits package and the chance to make a meaningful impact in the field of risk control.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Risk Control in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your responses to highlight your strategic thinking and leadership experience. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Risk Control in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs for the Head of Risk Control role.
Showcase Your Leadership Skills:Highlight your experience in leading teams and managing projects. We’re looking for someone who can demonstrate strategic thinking and change leadership, so share examples that showcase your ability to drive results.
Emphasise Data-Driven Decision Making:Since this role involves a lot of data interpretation, make sure to include any relevant experience you have with analytics and performance metrics. We love candidates who can use data insights to inform their strategies!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Travelers Canada
✨Know Your Stuff
Make sure you have a solid understanding of the Target Operating Model (TOM) and how it applies to Risk Control in the UK/Ireland. Brush up on the business insurance landscape, underwriting processes, and risk evaluation criteria so you can speak confidently about how you would operationalise strategies.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams, especially in a matrix environment. Be ready to discuss how you've successfully managed performance, developed talent, and fostered high-performing teams in previous roles.
✨Data is Your Best Friend
Familiarise yourself with data-driven decision-making. Be prepared to discuss how you've used analytics and performance metrics to inform strategy and optimise operations. This will show that you can champion data capability development effectively.
✨Communicate Like a Pro
Practice articulating your thoughts clearly and concisely. You’ll need to demonstrate excellent communication skills, so think about how you can convey complex ideas simply and engage stakeholders at all levels during the interview.
