Agile Delivery Lead

Travelers Europe is seeking a Director, Delivery Lead to join our team in London as we grow and transform our Agile landscape. In this position, you will leverage your expertise to lead and influence Agile practices at the Circle (team of teams) level. The Delivery Lead is accountable for the execution of the Program Increment (PI) plan for a Circle or program, partnering with key stakeholders to deliver a portfolio of solutions and capabilities with responsiveness/speed to market, efficiency, predictability, and quality. This role may manage others and will work on a hybrid schedule, with three days a week in the office and two days at home, subject to company discretion.

Responsibilities

• Optimize the flow of valuable solutions in a multi‑team environment by reducing dependencies, hand‑offs, and systemic waste.
• Plan and facilitate Program Increment planning events; ensure work is incorporated in PI plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns.
• Build feedback loops through cross‑team reviews and engage all key stakeholders, promoting faster learning cycles.
• Drive relentless improvement through multi‑team retrospectives, metrics, assessment analysis, and other means.
• Escalate and track risks and impediments to eliminate systemic waste and improve the flow of value.
• Create transparency into the progress of cross‑team work through visible boards, operational metrics, forums, dashboards, etc.
• Manage cross‑team dynamics, coordinate team building and cross‑team communication.
• Promote and teach effective software delivery practices.
• Provide input on resourcing to address critical bottlenecks.

Qualifications

• A bachelor’s degree (preferred).
• Previous experience in an agile/execution role delivering technology solutions on a demanding schedule including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (e.g., multi‑team planning techniques, facilitating retrospectives, dependency management, etc.).
• Programming/development experience.
• Strong technical knowledge and a deep strategic mindset.
• Proven analytical skills and experience making decisions based on hard and soft data.
• Strong knowledge of the line of business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.

Benefits

• Private Medical Insurance with single cover on commencement of employment and option to add cover for dependents.
• Retirement contribution with core company contribution to pension plan, increased with employee contributions.
• Minimum 25 days holiday entitlement annually, with the opportunity to purchase up to 10 additional days.
• Wellness programme with tools, discounts, resources, and access to free professional counseling services.
• Volunteer encouragement through matching gift and volunteer rewards programme.

Equal Opportunity

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.