Riskonnect, Inc. is seeking a full-time Tier 1 Desktop Support Engineer to provide first-line technical helpdesk support across the Riskonnect environment.
You will triage tickets, resolve common desktop issues, and deliver remote assistance to colleagues in a fast-paced, global team. Focus areas include supporting Windows 11 laptops, Microsoft 365, Okta, and related tools, documenting solutions, and escalating complex incidents where needed.
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Remote Tier 1 Desktop Support Engineer employer: TravelCenters of America
TravelCenters of America is an excellent employer, offering a dynamic work environment where your skills in HVAC and mechanical systems are valued and put to good use. With a strong focus on employee growth and development, you will have access to ongoing training opportunities and a supportive team culture that prioritises safety and functionality across all locations. Join us in a role that not only provides meaningful work but also the chance to make a real impact in maintaining our facilities.