At a Glance
- Tasks: Source suppliers, negotiate contracts, and support the sales team with operations.
- Company: Join a small, supportive team in a dynamic environment.
- Benefits: Competitive salary, flexible working, annual bonus, and 23 days leave.
- Other info: Opportunity for hybrid work and excellent career growth.
- Why this job: Make an impact by nurturing supplier relationships and enhancing service delivery.
- Qualifications: Strong communication, IT skills, and attention to detail required.
The predicted salary is between 32000 - 40000 £ per year.
An exciting opportunity for a passionate and highly motivated individual to join a small, supportive, and collaborative team.
As the Product & Operations Manager you will be responsible for sourcing new suppliers, negotiating competitive rates and contracts, and nurturing strong supplier relationships.
You will also play a key role in supporting the regional sales team with day to day supplier-related tasks, ensuring smooth operations and excellent service delivery.
The Job
- Sourcing and liaising with new suppliers, as well as negotiating favourable rates and signing contracts.
- Working as an integral part of the wider sales team to collectively find inspiration for new offerings.
- Liaising with the Marketing team to create product-related marketing content including website write ups.
- Providing inspiration to the sales team for bespoke itineraries and activities.
- Actively maintaining excellent supplier relations.
- Keeping up to date on supplier news and changes, and sharing any important information with the regional sales team as well as updating the internal systems
- Regularly representing us in meetings with suppliers and at trade fairs, and ensuring all discussions are followed up with timely actions, including progressing potential new partnerships identified by you or your colleagues.
- Visiting and assessing new hotels, vineyards and restaurants etc.
- Maintaining the electronic rates folders, keeping prices and information up to date.
- Maintaining our internal quote building system (Tourplan) in an accurate way to ensure that all data is correct and available to the sales team to facilitate accurately customer proposals.
- Being on the duty manager rota for out of hours enquiries from customers currently travelling
- Providing support to the sales team in dealing with operational issues, whether that be urgent duty manager issues, or issues logged on the Product Support log
- Investigating supplier issues and drafting a response from a product perspective to any negative customer feedback.
- Undertaking administration, product development and business development projects as required.
- Any additional duties as may reasonably be required
Skills required
- Excellent communication skills
- Strong IT skills including a good working knowledge of excel
- Good Tourplan knowledge or the ability to quickly pick up new IT systems
- Good interpersonal skills
- Excellent attention to detail
- Steadiness under pressure
- Strong time management skills including the ability to manage your own workload
- Ability to speak, read and write in French
The Package
- £32,000- £40,000 FTE (depending on experience)
- 23 days annual leave
- Flexible working (with the freedom to accrue hours to take up to an additional 12 days off each year)
- Annual bonus
- This role is a 37.5 hour per week (Monday-Friday) full-time role based at our offices in Hertfordshire.
We are happy to support a hybrid working from home/office arrangement if preferred (minimum 5 days per fortnight in the office)
Interested
If you are interested, please click 'APPLY' or email your cv to
Product Operations Manager in Watford employer: Travel Trade Recruitment
Join a leading Travel Management Company in the vibrant City of London, where we pride ourselves on delivering premium service and fostering a collaborative work culture. As a Senior Travel Consultant, you'll benefit from competitive salaries, ongoing professional development opportunities, and a supportive environment that values your expertise in Amadeus and international travel. Experience the unique advantage of working in one of the world's most dynamic cities, surrounded by a team dedicated to excellence and innovation in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Manager in Watford
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Travel Trade Recruitment!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Travel Trade Recruitment would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Travel Trade Recruitment through your school's career services!
We think you need these skills to ace Product Operations Manager in Watford
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Operations Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Operations Manager position at Travel Trade Recruitment. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Travel Trade Recruitment
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
