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For Companies At a Glance
- Tasks: Join a dynamic team to manage and sell travel packages while engaging with customers.
- Company: Be part of a growing independent Travel Agency with ambitious expansion plans.
- Benefits: Enjoy a competitive salary, commission, profit share, and discounted personal travel.
- Why this job: This is a unique chance to thrive in a modern travel agency with huge demand.
- Qualifications: Experience in a travel agency for 6 months or more is preferred; flexibility is key.
- Other info: Work in a flagship store near Birmingham with opportunities for FAM trips.
The predicted salary is between 24000 - 26000 £ per year.
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale.
JOB DESCRIPTION
* Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
* Take time to understand customers\’ needs, recommending suitable tour options
* Build trust and confidence with customers
* Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
* Maintain accurate CRM records to support excellent service delivery
* Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
* Contribute to improving conversion, customer experience and sales processes
* Take ownership of personal performance, learning and development
THE PACKAGE:
Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid – Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team.
Benefits include:
* 25 days\’ holiday, plus your birthday off.
* The opportunity to travel on their trips
* Contributory Pension
* Industry leading training
* Regular prizes and awards for achievers and team players
EXPERIENCE REQUIRED: This is not your \’average\’ travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered.
INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call 0121 4509776 email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Travel Consultant employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest travel technology and tools that are being used in the industry. Since this role involves utilising state-of-the-art technology, showcasing your knowledge during the interview can set you apart from other candidates.
✨Tip Number 2
Engage with potential customers before your interview by visiting the supermarket where the agency is located. Understanding the foot traffic and customer demographics will help you discuss strategies on how to engage them effectively during your interview.
✨Tip Number 3
Prepare to discuss your experience with booking holidays, especially if you have worked with various tour operators. Being able to share specific examples of successful bookings or customer interactions can demonstrate your expertise and passion for the role.
✨Tip Number 4
Show your flexibility regarding working hours, as the job requires covering evenings and weekends. Highlighting your willingness to adapt to the rota can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry. Focus on your roles in previous travel agencies, any sales achievements, and customer service skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the role. Mention specific experiences that demonstrate your ability to engage customers and convert enquiries into bookings.
Highlight Technology Skills: Since the agency uses state-of-the-art technology, emphasise any experience you have with travel booking systems or customer relationship management tools. This will show that you can adapt to their modern approach.
Show Flexibility: In your application, express your willingness to work flexible hours, including evenings and weekends. This is important as the role requires working a rota over 7 days, and showing your adaptability can set you apart.
How to prepare for a job interview at Travel Trade Recruitment
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal travel experiences and how they have shaped your understanding of customer needs. This will demonstrate your genuine interest in the role.
✨Familiarise Yourself with Technology
Since the agency uses state-of-the-art technology, be prepared to discuss your experience with travel booking systems or any relevant software. Highlight your adaptability and willingness to learn new tools that can enhance customer engagement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Prepare examples of how you've successfully converted enquiries into bookings or dealt with challenging situations in previous roles.
✨Understand the Company’s Vision
Research the agency's growth plans and their partnership with the supermarket chain. Being knowledgeable about their goals will show your commitment and help you align your answers with their vision during the interview.
