Ticketing Executive in Trafford

Job Title: Ticketing Executive
Location: Manchester (Hybrid Working Available)
Salary: Competitive + Benefits
Industry: Luxury Travel & Tour Operations

Are you a detail-oriented Ticketing Executive or Airline Consolidator with a passion for travel?
Join a prestigious, growing luxury tour operator based in Manchester and take your career to the next level. If you\’re seeking an exciting opportunity in a fast-paced, customer-focused environment, this role is for you! My client offers hybrid working, a supportive team culture, and the chance to make a real impact.

What You\’ll Be Doing as a Ticketing Executive:

• Customer Service Excellence: Handle inbound calls and provide a high level of service to our clients, ensuring their travel needs are met with precision and care.

• Ticketing & Documentation: Issue travel documents accurately and within tight deadlines, ensuring a seamless process for our customers.

• Ticketing Operations: Manage ticketing queues, handle reissues, make necessary changes, and process refunds with efficiency and accuracy.

• Compliance & Verification: Ensure all documentation is verified and compliant with industry regulations, keeping everything on track and error‑free.

• Systems Management: Utilise industry‑standard systems such as Aviate, Lime, Virgin, and Faremine to process bookings and maintain data integrity.

• Team Support: Assist with any additional duties as needed to contribute to the team\’s success, with a flexible approach to help wherever required.

What We\’re Looking For from a Ticketing Executive:

• Proven Experience: Previous experience in a ticketing or consolidator role is a must, with a strong background in the airline or travel industry.

• GDS Expertise: Proficiency in Global Distribution Systems (GDS), preferably Amadeus, and a good understanding of the processes involved.

• Attention to Detail: The ability to manage multiple tasks simultaneously while maintaining high standards of accuracy.

• Communication Skills: A professional, friendly, and customer‑first attitude, with strong communication skills to engage with clients and colleagues alike.

• Ability to Thrive Under Pressure: A resilient mindset, with the ability to manage deadlines and resolve issues swiftly in a fast‑paced setting.

What\’s in it for You?

• Generous Time Off: 25 days holiday + public holidays for a healthy work‑life balance.

• Attractive Salary Package: Competitive pay that reflects your skills and experience.

• Exclusive Travel Perks: Access to incredible staff travel discounts and FAM trips.

• On‑Site Parking: Convenience and peace of mind with parking available.

• Comprehensive Benefits: Access to a wide range of employee benefits, including health and wellbeing programmes.

Ready for your next move?
If you\’re an experienced ticketing professional looking to bring your expertise to a dynamic, luxury travel brand, we want to hear from you. Apply today and become part of a team that values excellence, collaboration, and innovation! Click the link or send your CV to nichola@traveltraderecruitment.co.uk or call Nichol on 0161 9236120 for more info. Please only UK based applicants