At a Glance
- Tasks: Curate unforgettable travel experiences and manage customer enquiries with a personal touch.
- Company: Leading specialist travel company known for exceptional service and career growth.
- Benefits: Competitive salary of £28k plus commission, hybrid work, and great perks.
- Other info: Join a supportive team with opportunities for long-term career development.
- Why this job: Make a real difference in people's lives by crafting their dream holidays.
- Qualifications: Strong communication skills and a passion for travel are essential.
The predicted salary is between 28000 - 28000 € per year.
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combine exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes with a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity.
We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale.
- Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
- Take time to understand customers' needs, recommending suitable tour options
- Build trust and confidence with customers
- Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
- Maintain accurate CRM records to support excellent service delivery
- Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
Tour Operator Travel Consultant employer: Travel Trade Recruitment
As a leading specialist travel company, we pride ourselves on fostering a supportive and dynamic work environment in Birmingham, where our Travel Consultants can thrive. With a focus on career longevity, we offer competitive salaries, commission opportunities, and a culture that values personal connections with clients, ensuring that every team member has the chance to grow and make a meaningful impact in curating unforgettable travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Operator Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Familiarise yourself with their tours and customer service approach so you can showcase your knowledge and passion during the chat.
✨Tip Number 3
Practice your consultative selling skills! Role-play with a friend or in front of a mirror, focusing on how to listen to customer needs and recommend tailored travel experiences that resonate with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Tour Operator Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share personal experiences or destinations that have inspired you. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable journeys for others.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight any relevant experience in customer service or sales, and demonstrate how your skills align with our consultative approach. We appreciate when candidates take the time to connect their background to what we do!
Be Personable and Authentic:In your written application, don’t be afraid to let your personality come through. We’re looking for someone who can build relationships with clients, so showing your authentic self can help us see how you might connect with our customers. Keep it friendly and engaging!
Follow Up:After submitting your application through our website, consider sending a brief follow-up email. It shows initiative and enthusiasm for the role. We love to see candidates who are proactive and genuinely interested in joining our team!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Destinations
Before the interview, brush up on the destinations and tours that the company offers. Familiarise yourself with popular itineraries and unique experiences they provide. This will not only show your enthusiasm for the role but also demonstrate your commitment to delivering exceptional service.
✨Practice Your Consultative Approach
Since this role requires a thoughtful and consultative sales approach, practice how you would engage with customers. Think of scenarios where you can showcase your ability to listen carefully and recommend tailored travel options. Role-playing with a friend can help you refine your technique.
✨Highlight Relationship Building Skills
Be prepared to discuss examples from your past experiences where you've successfully built trust and long-term relationships with clients. Use specific anecdotes that illustrate your ability to connect with customers on a personal level, as this is crucial for success in this role.
✨Show Enthusiasm for Travel
Let your passion for travel shine through during the interview. Share your own travel experiences and how they have shaped your understanding of what makes a great holiday. This personal touch can resonate well with the interviewers and set you apart from other candidates.
