Senior Travel Executive (Corporate/VIP)

About the Role

An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.

You’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.

Key Responsibilities

• Manage complex travel bookings across air, rail, hotel, and ancillary services
• Deliver a premium service experience to VIP and executive-level clients
• Issue tickets, process reissues, and handle fare adjustments
• Resolve client issues promptly with a service-first mindset
• Ensure compliance with internal standards and client SLAs
• Maintain accurate records and booking documentation
• Support vendor negotiations and cost-saving initiatives
• Handle accounting queries and reconciliation tasks
• Mentor junior colleagues and support team development
• Adhere to data security and regulatory compliance (incl. PCI)

About You

Experience & Skills:

• 3+ years in a TMC or corporate travel environment
• Confident using GDS (Galileo highly preferred)
• Strong knowledge of fare construction and ticketing
• Proven ability to service VIP clients with discretion and professionalism

Education:

• Degree level or equivalent work experience

What’s on Offer

Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:

• Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
• Airline commission
• Mark-ups (air, hotel, car hire, ancillary)
• Transaction fees

Additional Benefits

• Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
• Hybrid working (after 3 month probation): 3 days office/2 days from home
• Pension: 5% employer contribution (employee contributes 3%)
• Medical: Cash-back health scheme (Level 3 coverage)

Ready to take your travel career to the next level?

Apply now and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.