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For Companies At a Glance
- Tasks: Manage complex travel bookings and deliver premium service to VIP clients.
- Company: Join a fast-growing global Travel Management Company based in London.
- Benefits: Enjoy hybrid working, generous annual leave, and a quarterly incentive scheme.
- Why this job: Be part of a collaborative team that values your expertise and attention to detail.
- Qualifications: 3+ years in corporate travel, confident with GDS systems, degree or equivalent experience required.
- Other info: Opportunity to mentor junior colleagues and support team development.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About the Role
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
- Manage complex travel bookings across air, rail, hotel, and ancillary services
- Deliver a premium service experience to VIP and executive-level clients
- Issue tickets, process reissues, and handle fare adjustments
- Resolve client issues promptly with a service-first mindset
- Ensure compliance with internal standards and client SLAs
- Maintain accurate records and booking documentation
- Support vendor negotiations and cost-saving initiatives
- Handle accounting queries and reconciliation tasks
- Mentor junior colleagues and support team development
- Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
- 3+ years in a TMC or corporate travel environment
- Confident using GDS (Galileo highly preferred)
- Strong knowledge of fare construction and ticketing
- Proven ability to service VIP clients with discretion and professionalism
Education:
- Degree level or equivalent work experience
What’s on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
- Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
- Airline commission
- Mark-ups (air, hotel, car hire, ancillary)
- Transaction fees
Additional Benefits
- Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
- Hybrid working (after 3 month probation): 3 days office/2 days from home
- Pension: 5% employer contribution (employee contributes 3%)
- Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?
Apply now and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.
Senior Travel Executive (Corporate/VIP) employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Executive (Corporate/VIP)
✨Tip Number 1
Network with professionals in the travel industry, especially those who work in corporate travel or TMCs. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and best practices.
✨Tip Number 2
Familiarise yourself with the specific GDS systems mentioned in the job description, particularly Galileo. Consider taking a short course or certification to enhance your skills and demonstrate your commitment to mastering the tools required for the role.
✨Tip Number 3
Prepare to discuss your experience with VIP clients during interviews. Have specific examples ready that showcase your ability to handle complex travel arrangements and provide exceptional service under pressure.
✨Tip Number 4
Research the company’s values and recent achievements. Tailor your conversations to reflect how your personal values align with theirs, and be ready to discuss how you can contribute to their ongoing success in delivering premium travel services.
We think you need these skills to ace Senior Travel Executive (Corporate/VIP)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex travel arrangements, especially for VIP clients. Include specific examples of your work with GDS systems like Galileo and any relevant metrics that showcase your success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional service and detail how your skills align with the responsibilities outlined in the job description. Mention your experience in a TMC or corporate travel environment and your ability to handle high-pressure situations.
Showcase Relevant Skills: Emphasise your knowledge of fare construction, ticketing, and compliance with internal standards. Highlight your problem-solving abilities and your experience in mentoring junior colleagues, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially your experience in managing complex travel arrangements. Highlight specific examples where you successfully handled VIP clients and the challenges you overcame.
✨Demonstrate GDS Proficiency
Since knowledge of GDS systems, particularly Galileo, is crucial for this role, make sure to mention your experience with these systems. If possible, provide examples of how you've used GDS to enhance client experiences or streamline processes.
✨Emphasise Attention to Detail
Given the nature of the role, attention to detail is key. Prepare to discuss how you ensure accuracy in bookings and documentation, and share any methods you use to double-check your work before finalising arrangements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and service-first mindset. Think of situations where you resolved client issues or improved service delivery, and be ready to explain your thought process and actions.
