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- Tasks: Help customers plan and book amazing holidays while providing top-notch service.
- Company: Upmarket travel agency in a prestigious area of Surrey.
- Benefits: Excellent salary, no Sundays or bank holidays, and part-time options available.
- Why this job: Join a dynamic team and turn travel dreams into reality for clients.
- Qualifications: Experience in retail or travel sales; passion for travel is a plus.
- Other info: Opportunity for training trips and career growth in the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
Senior Retail Travel Consultant Required to work in this upmarket travel agency in a very affluent area in Surrey. To assist customers in planning, booking, and coordinating travel arrangements, ensuring a high level of customer service while meeting sales and service targets, dealing with worldwide holidays to amazing destinations and using your expertise and experience in gaining their booking. Key Responsibilities Provide expert travel advice and guidance to customers. Plan and book holidays, including flights, accommodation, car hire, travel insurance, and excursions. Handle both face-to-face and online/telephone enquiries. Offer tailored travel solutions to meet customers\’ needs and budgets. Upsell travel-related products such as insurance, tours, and upgrades. Stay informed about industry trends, destinations, visa requirements, and travel regulations. Maintain customer records and manage bookings using internal systems. Resolve customer queries and complaints in a timely and professional manner. Meet individual and team sales targets and KPIs. Participate in training, familiarisation trips, and promotional events. Qualifications and Experience Travel and Tourism qualification (preferred but not essential). Previous experience in a retail or travel sales environment Knowledge of global travel destinations and travel industry practices. Skills and Competencies Excellent communication and interpersonal skills. Strong customer service orientation. Sales-focused mindset with persuasive selling skills. Attention to detail and organisational skills. Ability to multitask and work under pressure. IT literacy, including use of booking systems (i.e Galileo, Amadeus) Not Essential Problem-solving abilities and flexibility. Package Based in a retail travel agency branch in Surrey Excellent basic salary Saturdays as part of the rota ( No Sundays or Bank Holidays) 9am – 5.30pm Would consider part time Occasional travel for training or familiarisation trips. Interested apply here or email
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Senior Retail Consultant employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Consultant
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the hunt for a Senior Retail Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your knowledge about travel destinations and trends. This will not only demonstrate your passion but also position you as a valuable asset to their team.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face as a Senior Retail Consultant. Think about how you'd handle customer queries or upsell products, and rehearse your responses to feel more confident.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Senior Retail Consultant
Some tips for your application 🫡
Show Off Your Travel Knowledge: When you're writing your application, make sure to highlight your knowledge of global travel destinations and industry practices. We want to see your passion for travel shine through, so share any personal experiences or insights that could impress us!
Tailor Your Application: Just like you would offer tailored travel solutions to customers, tailor your application to the role. Use keywords from the job description and demonstrate how your skills and experience align with what we're looking for. This will help us see you as a perfect fit!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share your customer service successes and sales achievements, but don’t shy away from adding a personal touch that reflects your personality. We’re looking for someone who can connect with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current trends in the industry. This will not only help you answer questions confidently but also show your passion for travel, which is crucial for a Senior Retail Consultant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your suitability for the high-level service expected in an upmarket agency.
✨Practice Your Sales Techniques
Brush up on your persuasive selling skills. Be ready to discuss how you've successfully upsold products or services in the past. This is key for meeting sales targets, so having concrete examples will make you stand out.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle a customer query or complaint. Practising these scenarios can help you think on your feet and showcase your problem-solving abilities effectively.
