At a Glance
- Tasks: Manage complex travel requests and provide expert consultation for business travellers.
- Company: Global leader in corporate travel with a focus on client satisfaction.
- Benefits: Flexible remote work, competitive salary, generous leave, and wellbeing support.
- Other info: Career growth opportunities in an inclusive and collaborative culture.
- Why this job: Join a dynamic team and make an impact in the travel industry.
- Qualifications: Experience in ERM, marine, offshore, or crew travel with strong problem-solving skills.
The predicted salary is between 32000 - 32000 € per year.
A global leader in corporate travel is looking for an experienced Senior Business Travel Consultant (ERM) to join their multi-regional team. If you have a background in crew, marine, offshore, or ERM travel and thrive in a fast-paced, client-focused environment, this could be a great next step.
The Role
- Act as the primary point of contact for business travellers, managing complex travel requests across multiple channels.
- Handle end-to-end travel arrangements with accuracy and efficiency.
- Provide expert consultation and proactive solutions to clients.
- Manage crew movements, rotations, and disruption scenarios.
- Identify opportunities to improve service delivery and client relationships.
- Support team members with guidance on processes and best practices.
- Contribute to projects, quality management, and operational improvements.
About You
- Proven experience in ERM, marine, offshore, or crew travel.
- Strong working knowledge of travel industry systems and processes.
- Advanced experience with GDS (Amadeus preferred).
- Able to manage multiple priorities in a high-pressure, 24/7 environment.
- Detail-oriented with excellent problem-solving skills.
- Confident communicator with strong customer service focus.
- Comfortable working within a global, remote team.
Location
Remote across Europe (UK, Netherlands, Spain, Italy, Poland, Sweden, Denmark, Finland, Luxembourg, Belgium). Hybrid option available for candidates near select Poland office locations.
Type: Full-time
What’s on Offer
- Flexible remote working options.
- Career growth within a global organisation.
- Competitive salary up to £32,000 depending on experience, and benefits package.
- Generous annual leave.
- Wellbeing support (mental, physical & financial).
- Travel industry perks and discounts.
- Inclusive, collaborative work culture.
Interested or want to learn more? Apply directly or reach out for a confidential conversation.
Senior Business Travel Consultant ERM (Marine/Offshore sector) employer: Travel Trade Recruitment
Join a global leader in corporate travel that values flexibility and employee growth, offering a collaborative work culture where your expertise in ERM, marine, or offshore travel will be highly regarded. With competitive salaries, generous annual leave, and comprehensive wellbeing support, this role provides an excellent opportunity to thrive in a fast-paced environment while enjoying the perks of remote working across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Travel Consultant ERM (Marine/Offshore sector)
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those with experience in ERM or marine sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your expertise! When you get the chance to speak with potential employers, highlight your problem-solving skills and experience with GDS systems. Make sure they know you’re the go-to person for complex travel arrangements.
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how you align with their client-focused approach and how you can contribute to improving service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Business Travel Consultant ERM (Marine/Offshore sector)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in ERM, marine, or offshore travel. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Senior Business Travel Consultant role. Share specific examples of how you've managed complex travel requests and improved client relationships.
Showcase Your Problem-Solving Skills:In the travel industry, things can get tricky. Highlight instances where you’ve successfully navigated disruptions or challenges. We love seeing candidates who can think on their feet and provide proactive solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of ERM, marine, and offshore travel. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific systems like Amadeus. This will show that you're not just a candidate, but someone who truly understands the field.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex travel requests or disruptions in the past. Think about specific scenarios where you provided proactive solutions to clients. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to excellent customer service.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since this role involves being the primary point of contact for business travellers, strong communication skills are essential. Consider doing mock interviews with friends or using video calls to get comfortable with remote communication.
✨Emphasise Team Collaboration
Highlight your experience working within global, remote teams. Share examples of how you've supported team members or contributed to projects in the past. This will show that you’re not only focused on individual success but also value collaboration and improving team dynamics.
