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- Tasks: Advise and arrange air travel for diverse clients, ensuring top-notch service.
- Company: Dynamic travel consultancy based in Sale with a focus on group travel.
- Benefits: Competitive salary, performance bonuses, pension scheme, and additional perks.
- Why this job: Join a passionate team and make a difference in the travel experience for clients.
- Qualifications: Experience in groups travel and proficiency in GDS (Amadeus) required.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 27000 - 32000 £ per year.
Do you have Groups travel experience and have GDS training? Then this job is perfect for you! We are looking for a Groups Travel Consultant based in Sale. This Monday to Friday role will have you providing amazing service to our clients that can range from Event Management companies to the Education sector and more.
What will I be doing?
- Advise and arrange air travel for our varied customers (both individuals and groups).
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
- Arrange and book domestic and international air travel.
- Use our preferred Global Distribution Systems (GDSs), Amadeus. Training may be provided.
- Ensure compliance to customers' agreed travel policies and respond to their needs with accuracy and efficiency.
- Use positive telephone service techniques and act on special customer requests.
- Collaborate within the team to improve service levels and deliver the standard of service our clients have become accustomed to.
What's in it for me?
- Competitive pay ranging from £27k - £32k depending on experience.
- Performance-related bonus.
- Pension scheme and other company perks.
Experience Required
- Passion for excellence in client service, including proactive anticipation of needs.
- Native GDS (Amadeus) expertise.
- Professional communication (written and verbal).
- Act with integrity, and look after personal traveler information.
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation).
- Resolving customer issues quickly and independently / with supplier.
- A few years specific groups experience.
INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call 0161 923 6120 or email. If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Groups Travel Consultant in Sale employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Travel Consultant in Sale
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with groups travel. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your GDS skills! If you've got experience with Amadeus, make sure to highlight that in conversations. Practise discussing how you’ve used it to enhance customer service and streamline bookings.
✨Tip Number 3
Prepare for interviews by researching the company’s client base. Knowing their typical customers, like event management companies or educational institutions, will help you tailor your responses and show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions, just give us a shout – we’re here to help you land that dream job!
We think you need these skills to ace Groups Travel Consultant in Sale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Groups travel experience and any GDS training you've had. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing excellent client service and how you can anticipate traveller needs. We love seeing enthusiasm and personality in applications!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your professional communication style. We appreciate clarity and professionalism, so keep it concise and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just attach your CV and cover letter!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your GDS Inside Out
Since the role requires expertise in Amadeus, make sure you brush up on your GDS skills. Familiarise yourself with common functionalities and be ready to discuss how you've used it in past roles. This will show your potential employer that you're not just a good fit, but also ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent service in previous roles. Think about specific situations where you anticipated customer needs or resolved issues quickly. This will demonstrate your passion for client service and your ability to handle the demands of the job.
✨Research the Company and Its Clients
Take some time to understand the types of clients the company works with, from event management to education. Being able to speak knowledgeably about their clientele during the interview will impress them and show that you're genuinely interested in the role.
✨Practice Positive Communication Techniques
Since the role involves a lot of communication, practice your telephone service techniques. Role-play with a friend or family member to ensure you can respond to special requests and maintain a positive tone. This will help you feel more confident and prepared for the interview.
