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- Tasks: Help clients create unforgettable travel experiences and solve booking challenges.
- Company: Join an award-winning Independent Travel Agency with a vibrant atmosphere.
- Benefits: Competitive salary, excellent benefits, and commission opportunities.
- Why this job: Turn your passion for travel into a rewarding career while earning commission.
- Qualifications: Previous experience as a Travel Consultant and a love for travel.
- Other info: Dynamic role with opportunities to attend promotional events and build relationships.
The predicted salary is between 28800 - 43200 £ per year.
Retail Travel Consultant required to work in this upmarket travel agency in a very affluent area in Surrey (would consider part time). To assist customers in planning, booking, and coordinating travel arrangements, ensuring a high level of customer service while meeting sales and service targets, dealing with worldwide holidays to amazing destinations and using your expertise and experience in gaining their booking. Key Responsibilities Provide expert travel advice and guidance to customers. Plan and book holidays, including flights, accommodation, car hire, travel insurance, and excursions. Handle both face-to-face and online/telephone enquiries. Offer tailored travel solutions to meet customers\’ needs and budgets. Upsell travel-related products such as insurance, tours, and upgrades. Stay informed about industry trends, destinations, visa requirements, and travel regulations. Maintain customer records and manage bookings using internal systems. Resolve customer queries and complaints in a timely and professional manner. Meet individual and team sales targets and KPIs. Participate in training, familiarisation trips, and promotional events. Qualifications and Experience Travel and Tourism qualification (preferred but not essential). Previous experience in a retail or travel sales environment Knowledge of global travel destinations and travel industry practices. Skills and Competencies Excellent communication and interpersonal skills. Strong customer service orientation. Sales-focused mindset with persuasive selling skills. Attention to detail and organisational skills. Ability to multitask and work under pressure. IT literacy, including use of booking systems (i.e Galileo, Amadeus) Not Essential Problem-solving abilities and flexibility. Package Based in a retail travel agency branch in Surrey Excellent basic salary up to £30,000 Saturdays as part of the rota ( No Sundays or Bank Holidays) 9am – 5.30pm Would consider part time Occasional travel for training or familiarisation trips. Interested apply here or email
Retail Travel Consultant employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Retail Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow the travel agency on social media and engage with their posts. This shows your enthusiasm for the brand and can help you stand out when it comes to interviews. Plus, you might catch wind of any upcoming events or job fairs!
✨Tip Number 3
Prepare for the interview by researching the company’s offerings and recent news in the travel industry. Being knowledgeable about their services will impress them and show that you're genuinely interested in becoming part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our award-winning team!
We think you need these skills to ace Retail Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your desire to help others create their dream holidays. We want to see that you’re not just a consultant, but a travel enthusiast!
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in the travel industry. Focus on your achievements as a Travel Consultant and any specific skills that align with the job description. We appreciate a well-structured CV that speaks directly to what we’re looking for!
Be Customer-Focused: In your application, emphasise your commitment to excellent customer service. Share examples of how you've gone above and beyond for clients in the past. We’re all about building relationships, so show us how you can connect with customers and meet their needs!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations, especially those the agency focuses on. Be ready to discuss your personal experiences and recommendations for places like long-haul trips, cruises, or ski holidays. This shows your passion for travel and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a client. This will demonstrate your commitment to delivering a top-notch experience, which is crucial for a Travel Consultant role.
✨Understand the Sales Process
Familiarise yourself with the sales targets and commission structures typical in the travel industry. Be ready to discuss how you can meet and exceed these targets while maintaining high customer satisfaction. This will show that you're not just passionate about travel but also motivated to succeed in a sales environment.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask the interviewers about the company culture, training opportunities, or their approach to customer service. This not only shows your interest in the role but also helps you determine if the agency is the right fit for you.