Remote Travel Reservations & Customer Experience Agent

Remote Travel Reservations & Customer Experience Agent

Full-Time Remote
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Travel Trade Recruitment is seeking an experienced Customer Experience Executive for a homebased role within the travel industry. You will promptly handle customer interactions across the lifecycle and maximise conversions with a strong service focus.

Key duties include answering calls, handling enquiries via multiple channels, processing bookings and amendments, upselling, arranging ancillaries, and keeping clients updated with documentation. Remote working and travel perks are available.

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Remote Travel Reservations & Customer Experience Agent employer: Travel Trade Recruitment

Join a dynamic team as a Systems Operations Manager in our London office, where you will thrive in a data-driven environment that values structured thinking and innovation. We offer a hybrid working model, competitive salary, and generous holiday allowance, alongside opportunities for personal and professional growth within a supportive culture that encourages ownership and accountability. With a focus on employee development and a commitment to excellence, we empower our team to make meaningful contributions to the customer experience and drive the success of our operations.

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Contact Details:

Travel Trade Recruitment Recruitment Team