At a Glance
- Tasks: Join our operations team to ensure seamless travel experiences for clients.
- Company: A specialist travel company dedicated to creating unforgettable journeys.
- Benefits: Enjoy a competitive salary, flexible hours, and hybrid working options.
- Other info: This is a 6-month fixed-term contract with modern offices in London.
- Why this job: Be part of a dynamic team focused on exceptional customer care and travel excellence.
- Qualifications: Experience with Amadeus booking system and a passion for customer service required.
The predicted salary is between 28000 - 29000 £ per year.
Job Description
Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU!!!
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We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.
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They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip – ensuring everyone run smoothly and they have the trip of their lifetime.
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Responsibilities:
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- Providing full post-sales support to the sales team
- Organising airport transfers
- Organise hotel rooming lists and invoices
- Ticket seating allocation and issuing
- Manage the final instructions for clients
- Customer invoices
- Ad hoc travel administration duties as required
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Skills / Experiences required:
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- Travel and Tourism background or degree
- Operational experience
- Must be organised, proactive and flexible
- Passion for Travel (essential)
- Passion for Africa (desirable)
- Must have high attention to detail showing accurate grammar and numerical skills
- Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required).
- Previous administration experience gained within the travel sector a bonus.
- Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays
- Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach
- Enthusiasm, motivated and a passion to deliver excellent service with a ‘can do’ attitude
- A willingness to learn, and grow with the company
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The package:
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- Competitive salary : £33,000-£35,000 (negotiable dependant on experience)
- Monday - Friday Hybrid working 2 days in London ( remote for an experienced candidate)
- Modern offices based in South West London/ Surrey border
- Fantastic benefits
- Growth within the company
- Would consider remote for exceptional operations executive candidate
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Interested?
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Please click APPLY or contact kelly@traveltraderecruitment.co.uk
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Operations Executive in London employer: Travel Trade Recruitment
Join a leading Travel Management Company in the vibrant City of London, where we pride ourselves on delivering premium service and fostering a collaborative work culture. As a Senior Travel Consultant, you'll benefit from competitive salaries, ongoing professional development opportunities, and a supportive environment that values your expertise in Amadeus and international travel. Experience the unique advantage of working in one of the world's most dynamic cities, surrounded by a team dedicated to excellence and innovation in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive in London
✨Tip Number 1
Familiarise yourself with Amadeus, as it's a key requirement for this role. Consider taking a quick online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the system.
✨Tip Number 2
Network within the travel industry, especially with professionals who have experience in operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer care in previous roles. Think of situations where you went above and beyond to ensure client satisfaction, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your attention to detail by being meticulous in your interactions. When communicating with the company, ensure your emails are clear, concise, and free from errors, reflecting the high standards they expect in their operations.
We think you need these skills to ace Operations Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your operational experience within the travel industry, especially any roles involving booking flights using Amadeus. Emphasise your attention to detail and customer care skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences where you ensured clients had exceptional travel experiences and how you resolved booking issues.
Highlight Relevant Skills:In your application, clearly outline your skills that match the job description, such as adaptability, attention to detail, and proactive problem-solving. Use examples to demonstrate these skills in action.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your application reflects your best self, as attention to detail is crucial for this role.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your Operational Experience
Make sure to highlight your previous operational experience within the travel industry. Be prepared to discuss specific examples of how you've managed bookings, resolved issues, and ensured a smooth experience for clients.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, prepare to give examples of how you've maintained accuracy in your work. Discuss any systems or processes you use to double-check your work and avoid errors.
✨Prepare for Client Interaction Scenarios
Think about potential client queries you might face and how you would handle them. Practising responses to common holiday-related questions can help you feel more confident during the interview.
✨Familiarise Yourself with Amadeus
If you have experience using Amadeus, be ready to discuss it in detail. If not, take some time to learn the basics of the system, as this knowledge will demonstrate your commitment to the role and your ability to adapt quickly.
