Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support travel agents by resolving post-booking issues and ensuring smooth operations.
- Company: Leading tour operator in North London with a supportive team culture.
- Benefits: Competitive salary, hybrid work after probation, and a positive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills in the travel industry.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Opportunity for career growth and development in a thriving company.
The predicted salary is between 25000 - 28000 £ per year.
A successful and well-established tour operator is seeking a Reservations & Operations Executive to join their friendly and busy team in London. As a Reservations & Operations Executive you will be overseeing the operations of the FIT\’s and ensuring clients\’ expectations and requirements are more than met.
Dealing with direct clients and Travel Agents by phone and email putting together tailor-made packages to European destinations, including hotels, rail tickets and excursions. If you have good European destination knowledge, the ability to communicate effectively with clients / travel agents and upsell please apply now.
JOB DESCRIPTION:
- Handling reservations and bookings from Tour Operators and Travel Agents
- Issuing tickets & preparation of travel documents
- Assist with importing pending orders into invoicing system
- Calculation and preparation of packages / tailormade itineraries /ad-hoc products
- Working closely with Global Teams
- Emailing offers over to client and provide suggestions to their bookings
SKILLS REQUIRED:
- A minimum of two year\’s experience within the travel industry
- Proven experience of preparing quotes
- Good European destination knowledge
- Ability to work as part of a team and independently
- The ability to speak a second European language is highly desirable
PACKAGE:
- A competitive basic salary of £28,000 – £29,000 + bonus
- Monday – Friday: 9am – 6pm
- Hybrid working
INTERESTED?
Please follow the instructions to apply attaching your CV! For any further information please call 0203 8879444 or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Operations Executive employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with tour operators. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve resolved issues under pressure, just like you would in the role of an Operations Executive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Executive role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. We love seeing enthusiasm and a genuine interest in the company.
Showcase Your Communication Skills: Since the role involves a lot of communication with travel agents, make sure to demonstrate your communication skills in your application. Whether it's through clear writing or examples of past experiences, we want to see how you handle conversations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Executive inside out. Familiarise yourself with the key duties mentioned in the job description, especially around handling post-booking issues and using GDS systems like Galileo. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since the role involves a lot of interaction with travel agents, be prepared to demonstrate your communication skills. Think of examples where you've effectively managed conversations or resolved issues under pressure. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Prepare some real-life examples where you successfully resolved issues quickly and efficiently. Highlight how you maintained professionalism and courtesy throughout the process, as this aligns with the company's values.
✨Emphasise Team Spirit
The job requires a positive 'can do' attitude and teamwork. Be ready to discuss how you've supported colleagues in previous roles or contributed to a team environment. This will show that you’re not just focused on individual success but also on helping the team achieve its goals.
