Do you have experience within the Hospitality Industry? Do you have experience offering a high-touch service in the luxury hospitality sector? Get in touch today!
We are working with a Luxury Train Operator, who are looking for an Onboard Food & Beverage Steward to join their service.
You will be responsible for delivering an exceptionally high standard of service in all aspects of food and beverage; housekeeping; guest standards and satisfaction; and team welfare.
Main Duties
- Provide excellent customer service to guests in accordance with the brand and Leading Quality Assurance standards.
- Preparation of the restaurant cars and its related areas to ensure a smooth-running operation.
- Responsible for the wellbeing and safety of your allocated car and passengers.
- Ensure you have full knowledge of onboard menus, boutique items and the areas in which the train operates.
- Act in a professional and approachable manner that encourages feedback from team members and guests alike.
- Conduct yourself in a professional and courteous manner with all guests, employees and members of the public.
- Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
- Ensure that you work in a safe manner to avoid harm or injury to yourself or others.
- Promote Health & Safety within your department, ensuring compliance within the department and that Health & Safety directives are carried out. Report any Health & Safety concerns you may observe.
The Person
- Previous experience in the luxury hospitality industry and offering a high touch service
- Excellent communication skills
- Professional appearance and grooming
- Ability to anticipate guest needs
- Cultural awareness and discretion with high-profile guests
- Able to stand for long period
- Positive attitude
- Available to work shifts and weekends
The package
- A permanent salary of £30,700 + service charge & gratuities
- An opportunity work onboard a well-known prestigious train
Interested?
Please click APPLY or reach out to joe@traveltraderecruitment.co.uk
Onboard Train Steward employer: Travel Trade Recruitment
Join a leading Travel Management Company in the vibrant City of London, where we pride ourselves on delivering premium service and fostering a collaborative work culture. As a Senior Travel Consultant, you'll benefit from competitive salaries, ongoing professional development opportunities, and a supportive environment that values your expertise in Amadeus and international travel. Experience the unique advantage of working in one of the world's most dynamic cities, surrounded by a team dedicated to excellence and innovation in the travel industry.
