At a Glance
- Tasks: Support and engage independent travel consultants while managing queries and coordinating training.
- Company: Luxury tour operator with a focus on people and progression.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Other info: Remote work with occasional travel; perfect for aspiring account managers.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Organised, confident communicator with customer service experience.
The predicted salary is between 30000 - 33000 β¬ per year.
My client is a luxury tour operator seeking an organised and people-focused Agent Support Executive, to support and engage a growing network of independent travel consultants. This role comes with great progression opportunities and a chance to be part of an amazing company. This is a central, hands-on role where you'll lead onboarding, coordinate training, manage consultant queries, and support supplier relationships. As an Agent Support Executive, you'll work closely with leadership and internal teams to ensure consultants feel supported, informed and engaged. Ideal for someone ready to step towards account management or partner relations.
Location: Remote/Chester (occasional travel required)
Salary: Circa Β£30,000 - Β£33,000 per annum + bonus and benefits (details TBC)
Hours: Full-time, Mon-Fri
Key Responsibilities as an Agent Support Executive
- Lead onboarding for new consultants and maintain clear, consistent processes
- Act as the main operational contact for consultant queries
- Coordinate product updates and key communications
- Plan and manage training sessions and community events
- Support supplier engagement and track activity
- Maintain accurate records and provide general operational support
About You
- Highly organised with strong attention to detail
- Confident communicator with a customer-focused mindset
- Proactive self-starter, comfortable working remotely
- Strong Microsoft Office skills
- Desirable: Experience in travel, customer service, partner support or training coordination.
If you enjoy working with people and keeping operations running smoothly, we'd love to hear from you. Please click the link to apply for this Agent Support Executive role.
Agent Support Executive in Manchester employer: Travel Trade Recruitment
As a luxury tour operator, our company prides itself on fostering a supportive and engaging work environment for our employees. With a focus on professional growth, we offer excellent progression opportunities within the travel industry, alongside a collaborative culture that values communication and teamwork. Working remotely or from our Chester location, you'll enjoy the flexibility of a modern workplace while being part of a passionate team dedicated to delivering exceptional service to our independent travel consultants.
StudySmarter Expert Adviceπ€«
We think this is how you could land Agent Support Executive in Manchester
β¨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with luxury tour operators. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they support their consultants. This will help you show that you're not just a fit for the role, but for the team too!
β¨Tip Number 3
Practice your communication skills! As an Agent Support Executive, you'll need to be a confident communicator. Role-play common scenarios you might face, like handling consultant queries or coordinating training sessions.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Agent Support Executive in Manchester
Some tips for your application π«‘
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Agent Support Executive role. Highlight your organisational skills, customer service experience, and any relevant training coordination you've done. We want to see how you can support our consultants!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting independent travel consultants and how your proactive mindset makes you a great fit for our team. Keep it friendly and engaging, just like us at StudySmarter!
Showcase Your Communication Skills:As a confident communicator, it's important to demonstrate this in your application. Whether it's through your writing style or by providing examples of how you've effectively managed queries in the past, let us know how you keep people informed and engaged.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Travel Trade Recruitment
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Agent Support Executive. Familiarise yourself with onboarding processes, training coordination, and how to manage consultant queries. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Showcase Your People Skills
As this role is all about supporting and engaging with travel consultants, be ready to share examples of how you've successfully communicated and built relationships in previous roles. Highlight your customer-focused mindset and any experience you have in training or partner support.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
β¨Demonstrate Your Organisational Skills
Since being organised is key for this position, come prepared with examples of how you've managed multiple tasks or projects effectively. Discuss any tools or methods you use to stay organised, especially in a remote working environment.