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For Companies At a Glance
- Tasks: Help people explore the world through adventure travel and provide top-notch customer service.
- Company: Join a fast-growing adventure travel company with a focus on innovation.
- Benefits: Earn up to £30,000 plus commission, enjoy hybrid working, and flexible hours.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real impact in the travel industry while exploring exciting destinations.
- Qualifications: Minimum 2 years sales experience, preferably in adventure or travel sectors.
The predicted salary is between 30000 - 30000 £ per year.
Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this role might be for you! We are looking for an Adventure Travel Expert to join our team offering remote working. Our client specialises in the adventure and experience markets, blending market leading technology with the best sales and service people in the travel industry.
THE ROLE
- Promptly, accurately, and comprehensively answer customer enquiries.
- Use their mid-office to record all enquiries.
- Drive conversion as high as possible through your sales techniques and process.
- Drive your repeat customer rate as high as possible through market leading service.
- Be competent at all sales channels (email, phone, chat, and the odd walk in).
- Become an expert at using the phone system.
- Ensure when home working to have the right environment from which to work.
- Be commercially minded and where possible increase commissions and/or use preferred providers and partners.
- Be familiar with the Package Travel Regulations and ATOL.
- Be a good team member.
- Cross sell into accommodation and transfers where possible.
- Identify areas for improvement on the website and/or Terra Nova (their mid-office booking management system).
- Ask for help when required.
Skills Required
- You’re responsible and a self-starter.
- You’re disciplined enough to manage yourself.
- You are responsible enough to understand the protection of cash flow and keeping costs down.
- You’re a great team member, good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff.
- We’re looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email.
- We’d prefer someone with experience in the adventure / activity / long haul sector.
- Ideally, you’d have experience in the travel sector including GDS and flight sales know how.
- You’re competent in Word and Excel.
THE PACKAGE
- Offering a salary of up to £30,000 + Commission.
- Hybrid Working.
- Working hours are based on shift pattern.
Travel Expert in London employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Expert in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the adventure travel market. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your sales pitch! Whether it's over the phone or via chat, make sure you can confidently showcase your skills. Role-play with a friend or use our resources to refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant travel groups. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review candidates!
We think you need these skills to ace Travel Expert in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for adventure and travel shine through. Share personal experiences or stories that highlight your enthusiasm for exploring new places and helping others do the same.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your sales experience and any relevant knowledge of the adventure travel sector to catch our eye.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Travel Trade Recruitment
✨Know Your Adventure Stuff
Make sure you brush up on the latest trends in adventure travel. Familiarise yourself with popular destinations, activities, and customer preferences. This will not only show your passion for the role but also help you answer questions confidently.
✨Master the Sales Techniques
Since this role is all about driving conversions, practice your sales techniques before the interview. Think of examples where you've successfully closed a deal or turned a hesitant customer into a repeat client. Be ready to discuss your approach and how you can apply it to adventure travel.
✨Show Off Your Flexibility
The company is looking for someone who thrives in a changing environment. Prepare to share experiences where you've adapted to new challenges or changes in your work. Highlight your ability to stay motivated and disciplined, even when things get tough.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the company's growth plans, their approach to customer service, or how they handle feedback. This shows your genuine interest in the role and helps you understand if it's the right fit for you.