At a Glance
- Tasks: Deliver exceptional service in food and beverage on a luxury train.
- Company: Join a prestigious luxury train operator with a focus on high-touch hospitality.
- Benefits: Competitive salary of £30,700 plus service charge and gratuities.
- Other info: Opportunity for career growth in a dynamic and prestigious environment.
- Why this job: Be part of a unique experience while providing top-notch service to guests.
- Qualifications: Experience in luxury hospitality and excellent communication skills required.
The predicted salary is between 30700 - 30700 £ per year.
Do you have experience within the Hospitality Industry? Do you have experience offering a high-touch service in the luxury hospitality sector? Get in touch today!
We are working with a Luxury Train Operator, who are looking for an Onboard Food & Beverage Steward to join their service.
You will be responsible for delivering an exceptionally high standard of service in all aspects of food and beverage; housekeeping; guest standards and satisfaction; and team welfare.
Main Duties
- Provide excellent customer service to guests in accordance with the brand and Leading Quality Assurance standards.
- Preparation of the restaurant cars and its related areas to ensure a smooth-running operation.
- Responsible for the wellbeing and safety of your allocated car and passengers.
- Ensure you have full knowledge of onboard menus, boutique items and the areas in which the train operates.
- Act in a professional and approachable manner that encourages feedback from team members and guests alike.
- Conduct yourself in a professional and courteous manner with all guests, employees and members of the public.
- Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
- Ensure that you work in a safe manner to avoid harm or injury to yourself or others.
- Promote Health & Safety within your department, ensuring compliance within the department and that Health & Safety directives are carried out.
Report any Health & Safety concerns you may observe.
- The Person
- Previous experience in the luxury hospitality industry and offering a high touch service
- Excellent communication skills
- Professional appearance and grooming
- Ability to anticipate guest needs
- Cultural awareness and discretion with high-profile guests
- Able to stand for long period
- Positive attitude
- Available to work shifts and weekends
- The package
- A permanent salary of £30,700 + service charge & gratuities
- An opportunity work onboard a well-known prestigious train
Interested?
- Please click APPLY or reach out to
- #J-18808-Ljbffr
Onboard Train Steward in London employer: Travel Trade Recruitment
Join a leading Travel Management Company in the vibrant City of London, where we pride ourselves on delivering premium service and fostering a collaborative work culture. As a Senior Travel Consultant, you'll benefit from competitive salaries, ongoing professional development opportunities, and a supportive environment that values your expertise in Amadeus and international travel. Experience the unique advantage of working in one of the world's most dynamic cities, surrounded by a team dedicated to excellence and innovation in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Train Steward in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Travel Trade Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Travel Trade Recruitment
Don't be shy about reaching out to Travel Trade Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Onboard Train Steward in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Travel Trade Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Travel Trade Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
