At a Glance
- Tasks: Handle sales calls and create tailor-made cruise holidays for clients.
- Company: One of the UK's largest independent tour operators expanding its homeworking team.
- Benefits: Competitive salary, uncapped commission, and fully remote work.
- Other info: Enjoy flexible hours with no late nights or Sundays.
- Why this job: Join a dynamic team and help clients create unforgettable cruise experiences.
- Qualifications: 3 years' experience in cruise sales and GDS reservation systems required.
The predicted salary is between 28000 - 28000 £ per year.
One of the UK's largest independent Tour Operators / cruise agents is expanding its team of homeworking Cruise Consultants. You will be handling incoming sales calls from various travel trade partners and direct customers, putting together tailor-made cruise holidays including river, luxury and expedition cruising. Experience using a GDS reservation system is essential. If you are looking for competitive basic salary, uncapped commission, and the flexibility to work from home, please apply now! No late nights or Sundays.
JOB DESCRIPTION:
- Taking enquiries over the phone and email for worldwide cruise holidays
- Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, cruises, airlines and ground arrangements
- Switch selling to different dates or cabins
- Provide complex itineraries that are 'tailor-made' to suit the individual needs of our clients
- Converting sales enquiries into confirmed bookings
- Reaching and exceeding sales targets to earn commission
- Take advantage of opportunities and up-sell whenever possible
EXPERIENCE REQUIRED:
- Minimum of 3 years' experience as a cruise specialist
- Proven experience tailor making complex cruise itineraries
- Experience using a GDS, preferably Galileo
- Knowledge of cruise and the travel industry
- Proven ability of meeting/exceeding sales targets whilst ensuring high levels of customer service
- Possess confident, professional, friendly approach to building client rapport and forging long-lasting relationships
- Knowledge/experience of worldwide travel
- Thrive in periods of pressure
- Ability to manage multiple software applications
THE PACKAGE:
A competitive starting salary of £28,000 + uncapped commission. Fully Homeworking Remote training.
HOURS:
Monday - Friday: 9am - 5:45pm
Saturday: 9am - 5pm (2 Saturdays per month with a day off In Lieu)
Cruise Sales Consultant (Homeworking) in London employer: Travel Trade Recruitment
As one of the UK's largest independent Tour Operators, we pride ourselves on offering a supportive and flexible work environment for our Cruise Sales Consultants. With a competitive salary, uncapped commission, and the convenience of homeworking, our team enjoys a healthy work-life balance while being part of a dynamic and growing company that values employee development and success. Join us to leverage your expertise in a culture that celebrates collaboration and innovation in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cruise Sales Consultant (Homeworking) in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment who are looking for fresh talent for roles like Cruise Sales Consultant (Homeworking).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment and give you a leg up for your Cruise Sales Consultant (Homeworking) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Cruise Sales Consultant (Homeworking) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Cruise Sales Consultant (Homeworking) in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Cruise Sales Consultant (Homeworking) role at Travel Trade Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Cruise Sales Consultant (Homeworking) position at Travel Trade Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Cruise Sales Consultant (Homeworking).
How to prepare for a job interview at Travel Trade Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment.
