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For Companies At a Glance
- Tasks: Manage complex travel itineraries and provide top-notch customer service using Amadeus.
- Company: Join a leading Travel Management Company in the heart of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting career prospects in a fast-paced industry.
- Why this job: Be part of a team that delivers premium travel solutions and makes a real impact.
- Qualifications: Proficient in Amadeus with strong ticketing and customer service skills.
The predicted salary is between 32000 - 36000 £ per year.
Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
DUTIES
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED
- Fully proficient with Amadeus.
- Excellent fares knowledge including manual fare construction.
- Competency in all ticketing processes including re-issues, revalidations and refunds.
- Knowledge of international travel products, geography and current affairs.
- Knowledge of ancillary services.
- Good written English with the ability to write professionally to customers.
- Strong interpersonal skills with the desire and ability to develop others.
- A drive to solve problems for customers and team members.
- A high level of professionalism and flexibility and a strong work ethic.
THE PACKAGE
Salary - £32,000 - £36,000 (depending on experience)
Office based
Business Travel Consultant - Amadeus in London employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant - Amadeus in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about GDS Amadeus. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your Amadeus skills. Be ready to discuss specific scenarios where you've used it to solve complex travel itineraries. Show them you’re not just familiar with the system, but that you can navigate it like a champ!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of examples where you’ve gone above and beyond for clients. This is your chance to shine and show how you deliver that premium quality service they’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Business Travel Consultant role!
We think you need these skills to ace Business Travel Consultant - Amadeus in London
Some tips for your application 🫡
Show Off Your Amadeus Skills: Make sure to highlight your expertise with GDS Amadeus in your application. We want to see how you’ve used it in past roles, so don’t hold back on the details!
Tailor Your Experience: When writing your application, connect your previous experience as a Business Travel Consultant to the duties listed in the job description. We love seeing how your background aligns with what we’re looking for!
Professional Yet Personal: Keep your written communication professional but let your personality shine through. We appreciate a friendly tone that reflects your interpersonal skills while still being clear and concise.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Travel Trade Recruitment
✨Master the Amadeus System
Make sure you brush up on your Amadeus skills before the interview. Familiarise yourself with its features, especially ticketing processes and fare construction. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Know Your Fares Inside Out
Since the role requires excellent fares knowledge, take some time to review different fare types, including published fares and nett fares. Be prepared to discuss how you would handle complex itineraries and provide quotes during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you solved problems for clients or went above and beyond to ensure their satisfaction. This will highlight your ability to provide a premium quality service.
✨Stay Updated on Travel Trends
Keep yourself informed about current affairs and international travel products. Being knowledgeable about the latest trends will not only impress your interviewers but also demonstrate your passion for the industry and your commitment to providing the best solutions for clients.